Customer Ratings & Reviews

The employees were very helpful and helped greatly

HP needs to supply better keyboards with these systems

Very happy with the pc. Customer support was difficult to use.

I've had this computer for about 1 week. I always buy HP, never have problems. So far everything is going very well. Best Buy employees were helpful.

Average rating due to the excessive pre-loaded software that is of no use to me, removed a lot of it. Also average rating for lack of software needed to use computer to its fullest, I do not do subscription based programs, AI, or any thing in a cloud, hence is why I purchased a large HD. Also lack of CD rom/Burner, and non rechargeable or non-Bluetooth compatibility keyboard and mouse keep my rating at average.

I'm still learning this computer, I'm trying to find tutorials for different apps.

So happy I updated my computer. This is a great system.

Purchase 2 of this product. They were set up Peer to Peer. Discovered 2 of the USB ports didn’t work. Have had to call Geek Squad to do a complete tune up of one within 3 weeks. Both couldn’t be done at the same time . The second one was running at a snails pace. QuickBooks Desktop have been a nightmare. Going between intuit and qeeksquad has take so much time! The old excuse: software company says its the hardware, geek squad say its the software.

Paul was great explaining everything- we got that and more! Opened up everything at home- worked on it everyday so we are almost back to normal!

works better than my old one. You can always count on HP products, and the AMD Ryzen is fabulous

Absolutely love my new all in one computer. It is everything I need.

Excellent product for the price. Gives you great instructions on how to set up.

Seems like a good purchase. Need more time to truly evaluate. One problem so far pertains to computer not responding after sitting idle for more than 30 minutes. You have push the on button off and on.

Computer arrived on time and setup went smoothly. Have always received professional help with purchases.

Until now everything is working properly, lets see in a few month and i will re enter my review

Great service, made my purchase quick and easy. I have always been happy with my hp pc's. They last.

The Machine is great. Unfortunately, it was cracked during shipment. I returned it and was issued full refunds. "Best Buy" generally has best products. This was my first time to encounter this.

Screen size and picture quality is great. Easy set up. Mouse and keyboard that comes with it are nice! Good value.

It was just quick and simple delivery. It came on time and I love it.

It is a excellent choice all in one computer! Very easy to set up and use. The screen is a perfect size.