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Customer Ratings & Reviews

Your price for this item is $1,119.99
The comparable value price is $1,129.99

Customer reviews

Rating 4.7 out of 5 stars with 1449 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,449 reviews
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase. It's very convenient with having to move the monitor around and not a big CPU as well. Would definitely recommend to buy this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In store purchase of computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was impeccable, very polite and helpful staff. Every single time we go into the Cypress store we are satisfied. This computer is exactly what we were looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NEW COMPUTER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am getting used to it. So far I think it is great. Some of them updates over my old computer (Windows 7) are a ;ittle hard to get used to. Still trying to find some things i.e free games w/o ads thatt I had before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Entire purchase was done in very knowledgeable and extremely professional manner, would definitely recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lemon Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor goes dark off and on while I am using the computer. It has been doing this since I purchased the computer. Also, the mouse freezes all the time. I need to turn it off and on constantly to use it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this HP pc because the screen ca tilt. I need that feature for the set up I have. I think the Dell did not tilt. Also the Dell was more expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt delivery and service. It was so easy to order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Brand, Great Picture, Easy Set Up. A must TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for keeping track of my husbands business stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for everyday use!! It does the job that need to be done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Pc with lots of features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP-27 is an excellent All-in-one PC. Good balance of features in a streamline computer. The Geek Squad provided great service to set it up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible experience!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 90 days to find someone at Best Buy that knew how to set up the new computer I bought. When that was done, it took a month to finally get a bill to pay it off. I was told if I applied for a Best Buy credit card I would get $100 in store credit. That never happened because the sales person paid for the computer by using the card which I did not agree to that. It would be great if persons at Topeka BB were trained to be knowledgeable about store deals.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for $899

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as expected from AMD, good product and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. We are very happy with our new computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish I had bought another brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought two. One was defective and returned. The other proved very difficult for my IT person to install remote access software, which has been installed on over a dozen of our PCs. Don't understand why, but I won't be buying another one. HP and Dell are typically our "go to" brands. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY FOR THE WORLD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really excellent product, I can't not be any happier. And of course, with a such good warranty,only Best buy can offered you!!and stand by it!! A piece of mind!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return computer 3 weeks after purchase. Couldn't be fixed. Was given a brand new computer as a replacement. The associate at the Geek Squad was very helpful. So far no issues with the new computer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very slow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not at all impressed. This computer is slower than my 2014 HP model. I upgrades due to Windows11 compatibility and wish I would have chosen something different. I would not recommend this computer unless you are VERY patient.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Spanish interpreter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it easy to work . The only thing is too big for the stand it come with. Mine fell I am having to replace the whole computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tornado replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost my old desktop in a tornado, this was the replacement of course it was the newer version but it’s great.

    I would recommend this to a friend