Customer Ratings & Reviews

Only have used this cpu during the last month. Everything is as advertised. Like the connivence of everything in one stand alone.

I've had this computer for about 1 week. I always buy HP, never have problems. So far everything is going very well. Best Buy employees were helpful.

Average rating due to the excessive pre-loaded software that is of no use to me, removed a lot of it. Also average rating for lack of software needed to use computer to its fullest, I do not do subscription based programs, AI, or any thing in a cloud, hence is why I purchased a large HD. Also lack of CD rom/Burner, and non rechargeable or non-Bluetooth compatibility keyboard and mouse keep my rating at average.

I love this. Picture is clear and has saved so much space on my desk.

Love it. Biggest thing is switching from a desktop to all in one there are some differences.

Paul was great explaining everything- we got that and more! Opened up everything at home- worked on it everyday so we are almost back to normal!

Purchase 2 of this product. They were set up Peer to Peer. Discovered 2 of the USB ports didn’t work. Have had to call Geek Squad to do a complete tune up of one within 3 weeks. Both couldn’t be done at the same time . The second one was running at a snails pace. QuickBooks Desktop have been a nightmare. Going between intuit and qeeksquad has take so much time! The old excuse: software company says its the hardware, geek squad say its the software.

Seems like a good purchase. Need more time to truly evaluate. One problem so far pertains to computer not responding after sitting idle for more than 30 minutes. You have push the on button off and on.

I'm still learning this computer, I'm trying to find tutorials for different apps.

works better than my old one. You can always count on HP products, and the AMD Ryzen is fabulous

you guys are the best. in this business thankyou..

HP needs to supply better keyboards with these systems

The employees were very helpful and helped greatly

The Machine is great. Unfortunately, it was cracked during shipment. I returned it and was issued full refunds. "Best Buy" generally has best products. This was my first time to encounter this.

So happy I updated my computer. This is a great system.

Excellent product for the price. Gives you great instructions on how to set up.

Computer arrived on time and setup went smoothly. Have always received professional help with purchases.

Very happy with the pc. Customer support was difficult to use.

The computer was just what I need. All the service and assistance I requested or needed was top notch. It was easy to build a trusting relationship, I will continue to enjoy shopping at Best Buy.

Computer works well, screen is decent, keyboard would not work out of the box and no way to pair/reset it.