Customer Ratings & Reviews

Had to return computer 3 weeks after purchase. Couldn't be fixed. Was given a brand new computer as a replacement. The associate at the Geek Squad was very helpful. So far no issues with the new computer.

Great value. We are very happy with our new computer.

I love it easy to work . The only thing is too big for the stand it come with. Mine fell I am having to replace the whole computer.

Nothing but awesome when it comes to this all in one. Absolutely love it. Wish it could function as a monitor too but that's ok. Still love it.

Not all that happy with the functioning of this computer. Screen will black out for a few seconds. At times screen won't wake up after it goes to sleep. Cursor arrow won't appear at times depending on what you are using. The fan runs loud at times. No good reason is being given for these problems if it's the computer or Windows 11. Regardless my old system was superior to compared to this yet I had to buy because my old computer wouldn't support Windows 11.

Good one. We like the customer support from Best Buy. we like it. Worth the price we paid for the product.

I have a window right behind my desk. Being able to adjust the height of my All-in-One is incredibly convenient.

I have bought two. One was defective and returned. The other proved very difficult for my IT person to install remote access software, which has been installed on over a dozen of our PCs. Don't understand why, but I won't be buying another one. HP and Dell are typically our "go to" brands. Very disappointing.

Overall very satisfied 1st week in. Only negative is all plug connections are on the back of computer.

Easy to set up. Sound quality is outstanding! The 27" monitor brings everything closer for older eyes!

I like the slim look and the adjustable screen . It has been set up and seems to be perfect for me and my needs.

When i tell you I hit the jackpot, I think I'm dreaming, this computer is all that and everything thrown it makes it the perfect buy

Works nice, a camera that goes into the monitor instead of being open forever is smart.

Is my first desck too I ever have and I am pretty happy it connects to TV phone and earbuds is great

It took 90 days to find someone at Best Buy that knew how to set up the new computer I bought. When that was done, it took a month to finally get a bill to pay it off. I was told if I applied for a Best Buy credit card I would get $100 in store credit. That never happened because the sales person paid for the computer by using the card which I did not agree to that. It would be great if persons at Topeka BB were trained to be knowledgeable about store deals.

I am very well pleased with the product and services I received from Best Buy.

Only have used this cpu during the last month. Everything is as advertised. Like the connivence of everything in one stand alone.

Large monitor…great camera, and sound. Quick and timely delivery too!!

Paul was great explaining everything- we got that and more! Opened up everything at home- worked on it everyday so we are almost back to normal!

Average rating due to the excessive pre-loaded software that is of no use to me, removed a lot of it. Also average rating for lack of software needed to use computer to its fullest, I do not do subscription based programs, AI, or any thing in a cloud, hence is why I purchased a large HD. Also lack of CD rom/Burner, and non rechargeable or non-Bluetooth compatibility keyboard and mouse keep my rating at average.