Customer Ratings & Reviews

Average rating due to the excessive pre-loaded software that is of no use to me, removed a lot of it. Also average rating for lack of software needed to use computer to its fullest, I do not do subscription based programs, AI, or any thing in a cloud, hence is why I purchased a large HD. Also lack of CD rom/Burner, and non rechargeable or non-Bluetooth compatibility keyboard and mouse keep my rating at average.

Seems like a good purchase. Need more time to truly evaluate. One problem so far pertains to computer not responding after sitting idle for more than 30 minutes. You have push the on button off and on.

Love it. Biggest thing is switching from a desktop to all in one there are some differences.

The Machine is great. Unfortunately, it was cracked during shipment. I returned it and was issued full refunds. "Best Buy" generally has best products. This was my first time to encounter this.

works better than my old one. You can always count on HP products, and the AMD Ryzen is fabulous

Computer works well, screen is decent, keyboard would not work out of the box and no way to pair/reset it.

I'm still learning this computer, I'm trying to find tutorials for different apps.

The computer was just what I need. All the service and assistance I requested or needed was top notch. It was easy to build a trusting relationship, I will continue to enjoy shopping at Best Buy.

Computer arrived on time and setup went smoothly. Have always received professional help with purchases.

Excellent product for the price. Gives you great instructions on how to set up.

Great service, made my purchase quick and easy. I have always been happy with my hp pc's. They last.

HP needs to supply better keyboards with these systems

you guys are the best. in this business thankyou..

Until now everything is working properly, lets see in a few month and i will re enter my review

The employees were very helpful and helped greatly

Absolutely love my new all in one computer. It is everything I need.

The monitor goes dark off and on while I am using the computer. It has been doing this since I purchased the computer. Also, the mouse freezes all the time. I need to turn it off and on constantly to use it.

We are very pleased with the HP computer we purchased at Best Buy. Excellent customer service and excellent follow up tutoring.

Computer goes to sleep, but mouse nor keyboard will wake it up. Must shutdown and turn back on. Ridiculous.

It was just quick and simple delivery. It came on time and I love it.