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Customer reviews

Rating 4.7 out of 5 stars with 1560 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,560 reviews
  • Rated 2 out of 5 stars

    Good computer but discontinued

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No longer selling this item. I had a problem and could not get the same product as they are no longer making them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow and not Capable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this pc to the store, there was a sound issue out of the box and I was not impressed with the AMD chip, went with the other version that ran the intel chip and that was better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Computer and Best Buy Support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it less than 2 months and getting blue screen regularly. Best Buy would'nt help, after less than 2 months. Don't recommend this computer, nor Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    0000

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good customer service with Geek Squad (home visits). They're in a hurry and many times your equipment is not set up properly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor pictures quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor picture quality and slow.... i regret this purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to return this because it didn't work. Went back to the two separate systems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard drive went out

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 1 yr and 2 weeks. Purchased Jan 2024. Hard drive went bad 2 weeks after 1 yr warranty. Paid out of pocket to replace.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Possible lemon

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine locked up with no programs installed. Tried wired mouse and wired keyboard. No luck. Ran 2 embroidery machines for less than a year. Now, worthless. Please..... If this is an isolated event, then take this review as an exception! I love HP

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to have a mind of its own. Opened tabs and browers automatically closing. Been frustrated since I got this computer. I definitely will be returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why has this not been delivered?? Plus there is no information on line about where it is or why it’s delayed. Didn’t have any in stock. Beware to buy on line.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Computer died right after warranty expired

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer ran great for a year until the warranty expired and now it's not running and I have to take it in for repair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Price match

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a all in one computer on 7/20/2024 for 1099.99 and 17 days later saw it was on sale for 200.00 less, asked for price match, said I was 2 days late. Was told no return either, so BYE best buy after 20 plus years.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Check your boxes!!!! I bought this $1,000 desktop with no power cord in there, now they act like they cant do nothing!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buggy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn't even been 2 years and it keeps shutting down and restarting itself after the last update.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AHRON ZILBERSTEIN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is the worst of the worst new staff seems that they do not care at all they do not want to help at all I have spend a lot of money during the yearsNO BODTY CARES

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    1 yr old, won't turn on.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One year and one month old, suddenly stops working. Will be going through the tech support loop soon. Hope to change my review. But shouldn't be having this problem this soon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It Died

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this in August 2024, it Died in December 2024.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not even 3 months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not even own this machine for 3 months and it all of a sudden froze up and will not turn on. Waste of money!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Excellent All-in-One Fast, Quiet, Great for office

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few weeks of daily use, I'm very happy with this HP All-in-One. The setup was quick and easy, and the performance has been impressive. It runs fast, handles multiple tasks smoothly, and the display quality is crisp and vibrant. The adjustable stand is a nice bonus for finding the right height, and it keeps the workspace clean and minimal. Perfect balance of speed, storage, and design for both work and personal use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Misled by online sales representative

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it without leaving the store because it was not a Linux that was promised by the online sales representative

    No, I would not recommend this to a friend
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