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Customer Ratings & Reviews

$1,149.00
Save $70.99
The comparable value is $1,219.99

Customer reviews

Rating 4.7 out of 5 stars with 1649 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers love the product's overall performance, with many finding it to be a nice piece of equipment. They also appreciate the bright screen quality and the fast and easy setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,649 reviews
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for a small space. Great first computer for games, videos and school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display is clear and precise. Beautiful monitor. great price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No assistance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great for a week and then it updated and will not allow printers to print and will not allow the drivers to be downloaded - spent 9 hours on phone with HP and they want to charge for service/assistance even though the PC was less than 3 weeks old -

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast runnkng cpu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy running computer. Runs multi eograms at once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    54321

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect with a 2nd monitor. Adjustable height....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value on sale.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the money. Wireless mouse is sensitive and skips or jumps sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was amazing and very helpful would work with them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 27 inch Touch Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my new computer although I am still adjusting to windows 11.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible experience!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 90 days to find someone at Best Buy that knew how to set up the new computer I bought. When that was done, it took a month to finally get a bill to pay it off. I was told if I applied for a Best Buy credit card I would get $100 in store credit. That never happened because the sales person paid for the computer by using the card which I did not agree to that. It would be great if persons at Topeka BB were trained to be knowledgeable about store deals.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Functioning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it has been an excellent upgrade from my last computer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New computer after 7 years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer but I was surprised it did not have a cd reader or sd card reader

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpfull and knowlegable. Best Buy is easy to do business with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adjustable desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adjustable height useful for different family members using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    President of Marathon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good products, and service. we have used Best Buy for several years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fast computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quicky and easy to install and get my files reloaded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REXQ

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent so far! Also impressed with the "Geeksquad" support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - 27"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Touch-Screen All-in-One capability is beyond my imagination.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best deal top computers we have purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a little expensive,but good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad set up everything. answered my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp comp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. My last hp lasted forever, lets see if this one does also.

    I would recommend this to a friend