Customer Ratings & Reviews

That's what happened when you buy new brands and cheap things, warranty time window expired to had it returned, Going back to Dell products

Just what I needed - in stock and at a reasonable price

Multiple keys on the keyboard would stick which rendered it useless. I had to connect my old keyboard to the computer which then rendered the mouse included useless also.

It’s ok. I’m a little disappointed with how slow it boots up and processes loading pictures on websites.

Like the stand. Sound is a little questionable. Screen is great.

In getting repaired for the power cord broke off in side the computer.

This is the second one, the first crashed the 3rd day. Went into sleep mode and tried to update, big problem. So far so good with the 2nd one.

I’m not happy with my computer. I don’t believe it is using windows 11, brand new and using windows 10.

All-in-One suits my need. Windows is much slower than Windows 1. Also the keyboard requires a lot more pressure on the keys than I am used to.

Great desktop! I would recommend this PC to anyone.

Good product I Recommend this desktop to anyone very good

Absolutely terrible machine! I bought 2 of these after much research to see if it was the fastest between it and another one with the intel processor. Thinking this one would be best, I got 2. Everything I say here has happened on BOTH machines. The color is garbage. The machine will fail to wake up once it goes to sleep, causing me to have to hold the power button until it goes off so I can restart it. On 1 machine, I even had to find the BIOS number for it to restart. If you use design software, be prepared to WAIT! Very slow! I do NOT recommend this machine AT ALL! This is ongoing and I came here today to see if it was too late to return them. Unfortunately, I missed the deadline by about a week.

Already the stand broke. Could it be that the screen is too heavy?

Sixty-three days and this computer sucks. Freezing up and letters show up 15 seconds after I type them. Now I just missed the sixty-day window to return.

It’s been three weeks and so far my mother is pleased with it except for the fact she’s not able to get online due to issues on the HP side of things!! Maybe they’ll have it fixed today. Could not connect with the WiFi!!

A 1 star rating due to a customer service failure for replacing a keyboard that won't power up due to no contact of the batteries. This is highly unusual and I still hope to get this resolved if I can get a response from Best Buy. I've emailed, called twice and driven to our local store twice in an attempt to get this resolved. My first trip to the store was a little over two weeks ago. I am extremely disappointed in the response, or rather lack of response from customer service. If this isn't resolved soon, I will return the entire system just because I can't get a working keyboard.

Horrible support from HP. PC takes 45 to 60 seconds to wake from sleep mode. Very frustrating. Absolutely no help from HP to resolve this issue. Although the PC is still under warranty, they want me to pay for tech support. Stay away from HP!

Most of the apps are unavailable to launch and open when I click on icons

The computer is ok, but the numbers 3 & 6 stick so it makes it fun as a bookkeeper to always have my numbers wrong. I've never had so many number mistakes until I got this computer/monitor/keyboard. I also don't like the way the computers are telling us how we have to do things now instead of just doing it the way we want. AI sucks!!!!!!!!!!!

called geek squad to get to operate normally They took control of unit and checked that all was working normally. they installed webroot later the computer still must be restarted every time it sleeps for more than 15 mins, nothing works correctly until restart