Customer Ratings & Reviews

Good for surfing on internet. Big HD.I enjoy a lot very fast.

I love the big screen . I am still learning windows 11, but so far i love it. I highly recommend my new computer. It is easy to use and i am very happy with it

Love my new computer and all the updates. Highly recommend.

I didn’t realize how bad my old computer was until I got this one. It is lightning fast, looks great with plenty of memory.

Easy to set up and speed is great. Did know if I would like an all in one but it's great.

Great computer. Love that it has touch screen. It’s very user friendly

Easy to use. Much faster than our other computer. Easy to print from our phone.

Very impressive laptop honestly just get it you won’t regret it

The computer was very easy to set up, love the large screen. We have plenty of memory, we got a great price. I'm extremely pleased show simple the process was

I have been working with Robby, Freddy, Owen, Sina, Forest and Ashley these last few weeks on my new PC. All the above were amazingly helpful, knowledgeable and patient with all my questions. My PC was delivered by OnTrac on Tuesday as promised. And Joseph did the home installation/set up and data transfer which went smoothly as well. I expected it to take several hours but he completed everything much faster. Highest praise for everyone at Best Buy/Geek Squad. As always I enjoy letting Management know when their employees do a Superior job!!! Take care, Cathy

I had one of these computers over a year. It came from factory with a defect. I still used it and before my total best buy membership expired I figured Id get it repaired. HP doesnt have the part to fix it. so Bust buy gave me a refund. I bought the same compter the new one doesnt have this defult. Other then that it was completly usable. Just a small line across the bottom of the screen would fade in and out.

Love computer, gave 4 stars because of the knowledge that the clerk gave me was incorrect and had to return to store.

Great pc. Works great. Love the all in one Hp is great

love the look of the computer and the touch screen capability

Good quick response.great graphics. East to use. Printers hook up quickly. I would recommend this all on one to anyone looking for a desktop computer. Good value for the money. You wont be sorry no matter what you need to use it for.

I have had multiple challenges with this device. Which has led to ~2 hours of virtual Geek Squad support. Keyboard stops working intermittently usually at start up or idle. Would happen at least once daily. Tech support says it was part of the Windows 11 update from a month ago. Thankfully, that has not continued since Tech support ~ 2 days ago. Screen blinks black intermittently. This has continued even after Tech Support. Computer has shut down by itself 3 times in the 2 weeks that I have had it. I DO have it running on a surge protector with backup-battery, which did keep me connected with a power outage. So these self shutdowns are not apparently do to external power problems. This computer seems to run more slowly than my last computer which was not as powerful and did not have as much memory. I still get the running/waiting circle quite often, even since Tech support.

Wide screen and fits my expectations , im amazed by the design

Good experience it was smooth transition everyone was helpful

love this new computer. Screen is large and easily readable. The system is very fast between sites. I get things done much faster. It also works on wi fi so no plug in is required.

Great product. It’s the second one I’ve bought. I run an auto repair shop off of them.