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Customer reviews

Rating 4.7 out of 5 stars with 1645 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers love the product's overall performance, with many finding it to be a nice piece of equipment. They also appreciate the bright screen quality and the fast and easy setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,645 reviews
  • Rated 5 out of 5 stars

    My touchscreen PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for surfing on internet. Big HD.I enjoy a lot very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the big screen . I am still learning windows 11, but so far i love it. I highly recommend my new computer. It is easy to use and i am very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    What a great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computer and all the updates. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t realize how bad my old computer was until I got this one. It is lightning fast, looks great with plenty of memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one delight

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and speed is great. Did know if I would like an all in one but it's great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Love that it has touch screen. It’s very user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy to use for us old folks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Much faster than our other computer. Easy to print from our phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive laptop honestly just get it you won’t regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was very easy to set up, love the large screen. We have plenty of memory, we got a great price. I'm extremely pleased show simple the process was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been working with Robby, Freddy, Owen, Sina, Forest and Ashley these last few weeks on my new PC. All the above were amazingly helpful, knowledgeable and patient with all my questions. My PC was delivered by OnTrac on Tuesday as promised. And Joseph did the home installation/set up and data transfer which went smoothly as well. I expected it to take several hours but he completed everything much faster. Highest praise for everyone at Best Buy/Geek Squad. As always I enjoy letting Management know when their employees do a Superior job!!! Take care, Cathy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought a second

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one of these computers over a year. It came from factory with a defect. I still used it and before my total best buy membership expired I figured Id get it repaired. HP doesnt have the part to fix it. so Bust buy gave me a refund. I bought the same compter the new one doesnt have this defult. Other then that it was completly usable. Just a small line across the bottom of the screen would fade in and out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love computer, gave 4 stars because of the knowledge that the clerk gave me was incorrect and had to return to store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice all in one pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pc. Works great. Love the all in one Hp is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the look of the computer and the touch screen capability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great desktop all in one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quick response.great graphics. East to use. Printers hook up quickly. I would recommend this all on one to anyone looking for a desktop computer. Good value for the money. You wont be sorry no matter what you need to use it for.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Keeping my Packaging Box nearby just in case...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had multiple challenges with this device. Which has led to ~2 hours of virtual Geek Squad support. Keyboard stops working intermittently usually at start up or idle. Would happen at least once daily. Tech support says it was part of the Windows 11 update from a month ago. Thankfully, that has not continued since Tech support ~ 2 days ago. Screen blinks black intermittently. This has continued even after Tech Support. Computer has shut down by itself 3 times in the 2 weeks that I have had it. I DO have it running on a surge protector with backup-battery, which did keep me connected with a power outage. So these self shutdowns are not apparently do to external power problems. This computer seems to run more slowly than my last computer which was not as powerful and did not have as much memory. I still get the running/waiting circle quite often, even since Tech support.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wide screen and fits my expectations , im amazed by the design

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience it was smooth transition everyone was helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How to get more work done in less time!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this new computer. Screen is large and easily readable. The system is very fast between sites. I get things done much faster. It also works on wi fi so no plug in is required.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It’s the second one I’ve bought. I run an auto repair shop off of them.

    I would recommend this to a friend