Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,129.99

Customer reviews

Rating 4.7 out of 5 stars with 1363 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the large screen size and ease of use of this 27" all-in-one computer, frequently citing its strong performance and attractive design. Many appreciate the touchscreen functionality and straightforward setup process. However, some users have noted concerns about the limited number and placement of USB ports and the stability of the stand.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,363 reviews
  • Rated 1 out of 5 stars

    SON

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS STORE IN LAFAYETTE, LA IS VERY DISRESPECTFUL AND VERY PREJUDICE AND DISCRIMINATORY JUST BY THE COLOR OF YOUR SKIN OR IF YOU LOOK LIKE ANOTHER COUNTRY

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just tecieved my mew computer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a a steal, i thought. Ordered an open box item, Excellent categoryif thead excellent wow!!!!!. It was suppose to be in the original packing? I didnt even have to open the box, was already open with one small pillow to proct the computer? Sent it back immediately!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to return this because it didn't work. Went back to the two separate systems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow and not Capable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this pc to the store, there was a sound issue out of the box and I was not impressed with the AMD chip, went with the other version that ran the intel chip and that was better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Computer and Best Buy Support

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it less than 2 months and getting blue screen regularly. Best Buy would'nt help, after less than 2 months. Don't recommend this computer, nor Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good computer but discontinued

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No longer selling this item. I had a problem and could not get the same product as they are no longer making them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard drive went out

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 1 yr and 2 weeks. Purchased Jan 2024. Hard drive went bad 2 weeks after 1 yr warranty. Paid out of pocket to replace.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Computer died right after warranty expired

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer ran great for a year until the warranty expired and now it's not running and I have to take it in for repair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to have a mind of its own. Opened tabs and browers automatically closing. Been frustrated since I got this computer. I definitely will be returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    0000

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good customer service with Geek Squad (home visits). They're in a hurry and many times your equipment is not set up properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing computer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why has this not been delivered?? Plus there is no information on line about where it is or why it’s delayed. Didn’t have any in stock. Beware to buy on line.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I do not recommend

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In less than 7 days, this experienced 2 glitches. One was resolved digitally, the 2nd one, required me to go in to the store with it. Who needs that? Especially within 1 week of use? If you are a tech person, you can take your chances, if not, I do not recommend this. It's just a nice looking piece of equipment.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor pictures quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor picture quality and slow.... i regret this purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Possible lemon

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine locked up with no programs installed. Tried wired mouse and wired keyboard. No luck. Ran 2 embroidery machines for less than a year. Now, worthless. Please..... If this is an isolated event, then take this review as an exception! I love HP

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buggy

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn't even been 2 years and it keeps shutting down and restarting itself after the last update.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Check your boxes!!!! I bought this $1,000 desktop with no power cord in there, now they act like they cant do nothing!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Locks up all the time. Slow. Neither the mouse nor keyboard worked from new.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Price match

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a all in one computer on 7/20/2024 for 1099.99 and 17 days later saw it was on sale for 200.00 less, asked for price match, said I was 2 days late. Was told no return either, so BYE best buy after 20 plus years.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    AHRON ZILBERSTEIN

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is the worst of the worst new staff seems that they do not care at all they do not want to help at all I have spend a lot of money during the yearsNO BODTY CARES

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It Died

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this in August 2024, it Died in December 2024.

    No, I would not recommend this to a friend