Customer Ratings & Reviews

I like the slim look and the adjustable screen . It has been set up and seems to be perfect for me and my needs.

Easy to set up. Sound quality is outstanding! The 27" monitor brings everything closer for older eyes!

Nice computer. We did have a few issues with it that were resolved.

Great value. We are very happy with our new computer.

Works nice, a camera that goes into the monitor instead of being open forever is smart.

Is my first desck too I ever have and I am pretty happy it connects to TV phone and earbuds is great

Only have used this cpu during the last month. Everything is as advertised. Like the connivence of everything in one stand alone.

Paul was great explaining everything- we got that and more! Opened up everything at home- worked on it everyday so we are almost back to normal!

I have bought two. One was defective and returned. The other proved very difficult for my IT person to install remote access software, which has been installed on over a dozen of our PCs. Don't understand why, but I won't be buying another one. HP and Dell are typically our "go to" brands. Very disappointing.

Seems like a good purchase. Need more time to truly evaluate. One problem so far pertains to computer not responding after sitting idle for more than 30 minutes. You have push the on button off and on.

Average rating due to the excessive pre-loaded software that is of no use to me, removed a lot of it. Also average rating for lack of software needed to use computer to its fullest, I do not do subscription based programs, AI, or any thing in a cloud, hence is why I purchased a large HD. Also lack of CD rom/Burner, and non rechargeable or non-Bluetooth compatibility keyboard and mouse keep my rating at average.

Computer works well, screen is decent, keyboard would not work out of the box and no way to pair/reset it.

I am very well pleased with the product and services I received from Best Buy.

The Machine is great. Unfortunately, it was cracked during shipment. I returned it and was issued full refunds. "Best Buy" generally has best products. This was my first time to encounter this.

The computer was just what I need. All the service and assistance I requested or needed was top notch. It was easy to build a trusting relationship, I will continue to enjoy shopping at Best Buy.

Purchase 2 of this product. They were set up Peer to Peer. Discovered 2 of the USB ports didn’t work. Have had to call Geek Squad to do a complete tune up of one within 3 weeks. Both couldn’t be done at the same time . The second one was running at a snails pace. QuickBooks Desktop have been a nightmare. Going between intuit and qeeksquad has take so much time! The old excuse: software company says its the hardware, geek squad say its the software.

I am very disappointed, the keyboard doesn't turn on properly and I will be returning it. I am on my 3rd printer in a few months as they have all had issues with connecting to wifi and the cartridges say they aren't installed properly. I have had the techs out 2x to help me and they said to return products due to faulty issues.

Love it. Biggest thing is switching from a desktop to all in one there are some differences.

works better than my old one. You can always count on HP products, and the AMD Ryzen is fabulous

Computer arrived on time and setup went smoothly. Have always received professional help with purchases.