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Customer reviews

Rating 4.4 out of 5 stars with 9367 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers enjoy the convenience and ease of use associated with the $5 Instant Ink Prepaid Card, finding the automatic ink delivery and setup process straightforward and beneficial. Many appreciate the value and reliability of the instant ink feature, highlighting the elimination of the need to manually purchase ink cartridges. The overall experience is described as seamless and positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 428 Showing 8,541-8,560 of 9,367 reviews
  • Rated 1 out of 5 stars

    Doesn't work. Went on line, nothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    couldn't get the thing to work. Kept kicking me out; very frustrating. Finally after several attempts, just threw it in the trash!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ink doesn’t exactly keep up with demand

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m annoyed toPay monthly for ink. Yet, when I need ink I’m all out. It’s robbery.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not subscribe to "HP Instant Ink" program.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although "HP" printers have some great products, their customer service is severely lacking in support in resolving issue(s) with their printers. Their "Instant Ink" program is also very troublesome, and once signed and contracted with "Instant Ink" you cannot resign from the contracted program without loosing the ability to use your printer(s). (At least this has been our experience so far.) We have sense been forced to purchase additional printers, (other brands now of Course) in order to continue our business needs thanks to the inability to use our previous "HP" printers which was a very expensive lesson.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    sounds good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I printed more I would choose this plan but since I don't print a lot I don't use it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good idea, but tries to lock you in the a monthly plan that you may not even need.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No need even free

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This promote go with the printer but I figure out that we don't need this so I don't use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not unless free would I buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given lack of HP support, care, or monetary savings, unless free, you're better off not being "locked in" to a costly ink contract.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great price for ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had very hard time signing up. Still don't know if I am signed up. Lost 1 month of free because of unfriendly user on web site.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn't make it work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked with HP & my internet provider - not able to get the claim # I needed to complete the sign up for ink. BIG disappointment.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with the new printer I bought, I never used it, so not sure how it works

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value but ran too quick. If you use your printer daily don't buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t really used it, I don’t use my printer that much

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    New to this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still not sure I need this. I don't print that much and haven't gotten any ink. Not sure what it will save me in ink cost.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good deal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok Good deal i got while buying the printer . Easy to renewal

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Concept

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice concept...but I don't print that much, so I haven't had a use for this yet.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s ok for if you want continuous ink

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer ink costs, this does help. A little hard to understand

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for a beginner this is good your printer automatically lets HP know to send more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent plan. There was a free plan earlier which HP removed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ink

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must use the copies for it to be fiscally responsible to get this service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks good for what it is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was cost effective and a great addition to the many items I purchase from Best Buy.

    No, I would not recommend this to a friend