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Customer reviews

Rating 4.4 out of 5 stars with 9367 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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There aren't enough negative mentions yet.
89%would recommend to a friend

Customers are saying

Customers enjoy the convenience and ease of use associated with the $5 Instant Ink Prepaid Card, finding the automatic ink delivery and setup process straightforward and beneficial. Many appreciate the value and reliability of the instant ink feature, highlighting the elimination of the need to manually purchase ink cartridges. The overall experience is described as seamless and positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 445 Showing 8,881-8,900 of 9,367 reviews
  • Rated 2 out of 5 stars

    Its ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worth it if you print alot but i dont so im 50/50 on this one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good idea , not beneficial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems like a good idea but, I pay every month even when I don't need ink!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife and I don't have a high print requirement. Not a program of benefit to us.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The Plan isn't so great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you use the printer a lot, this plan is not worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never do this it's a rip off

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never again will I use hp... They stopped sending ink, had a hard time getting any and if you cancel they disable the cartridge. In 2 yrs I got 1 ink cartridge so I more than paid for the last one and they disable them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm am not very impressed! I think there should be changes made

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I’m trying to get out of the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I’m actually paying more. Wouldn’t sign up for it again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink replenish

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with this plan. My printer is out of Cyan and Yellow and my yellow is just now on the way and the cyan doesn’t even show ordered.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Black Ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the black ink doesn't work well at all, I'm taking it back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped using this, was not happy with this product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It'll do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good idea on the surface, but only time will tell.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Difficult setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a very difficult to set up after spending 2 hours trying I gave up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice Offer, but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer, an HP 5255, came with an offer card in the packing and even a sticker on the printer lid touting the ink offer. However, when trying to enroll, the web site says my printer does not qualify for the program. Seems like a fair offer, but if you can't get it why advertise it?

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am sorry that your experience with the web site has not been the best. I can certainly understand why you are questioning it program, but I think there is perhaps just a little confusion.

      The HP Officejet 5255 can use Instant Ink and is listed on the webpage (as in HP Officejet 5250 series): instantink.com

      While you can drop the "HP" when you are typing in the model of your printer, you do need to include "officejet" when you are typing it in.

      I hope this clears things up and that you have a great experience with Instant Ink in the future.

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has tried to get this setup and it doesn't work. She is at college and the wifi is bad there. So she can't get it to setup. I have it for my printer at my house and it worked great. She really needs her printer but I guess we won't be able to use this.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No ink carts received!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since purchase of products I have received no ink carts or any correspondence from HP. I'm on my third cartage of ink! I'm little puzzled, because I have friends that have had no problems in receiving the ink refills from HP. Unfortunately, at this time I can not recommend to a friend..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid at all costs!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this subscription with all my guts and will. You still need to keep paying, even if you don't print very often! I ended up paying over 20 dollars only to cancel and to find out YOU CANT USE THE CARTRIDGES WITHOUT THE SUBSCRIPTION!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't think its super helpful to purchase ink this way.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charged of item NEVER authorized

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is outrageous the website says I signed up for HP Instant Ink which i NEVER AUTHORIZED or filled out any information. If charges were made to my debit card I will take this up with the State of Oregon Department of Consumer Affairs.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Never again

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay monthly for ink and only got it once after calling

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Really didnt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really did not want this product. But bought just to make the HP rep happy

    No, I would not recommend this to a friend