Customer Ratings & Reviews
- Model:
- HP Instant Ink 5DDP
- SKU:
- 6505753
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the convenience and ease of use associated with the $5 Instant Ink Prepaid Card, finding the automatic ink delivery and setup process straightforward and beneficial. Many appreciate the value and reliability of the instant ink feature, highlighting the elimination of the need to manually purchase ink cartridges. The overall experience is described as seamless and positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ink
Great service and convenience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using HP's Instant Ink Service subscription for about two months now after getting a free printer and trial period of the ink refill service to review. So far, I have printed many pages and not needed an ink refill, other than the first set of them sent for me to have on hand. They also provide a postage paid bag to return the empties so now that I did that, I am awaiting my new back-up set. The ink is very easy to change and the system has been flawless so far. I receive regular emails form HP alerting me to how many pages I have printed and where my ink levels stand. They will automatically send more ink when I need it. It's a very affordable price at just $2.99/month and worth it if you use the printer regularly. I do not alway print in color so I have not needed monthly replacements but it would be a great deal for someone who prints even more.
I would recommend this to a friend CANNOT CANCEL MONTHLY PLAN - UNSATISFIED CUSTOMER
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.CANNOT CANCEL MONTHLY PLAN. TRIED LIVE CHAT. CALLED CUSTOMER SERVICE. NOBODY KNEW HOW TO CANCEL. I HAVE BEEN CONTACTING THEM FOR MONTHS. THEY KEEP TELLING ME TO CALL BACK.
No, I would not recommend this to a friendBbbbooooooo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this card and then lost it and supposedly they are not able to retrieve any of the information for me to still be able to utilize it. Thumbs down!!!!!
No, I would not recommend this to a friendNot Viable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though it is advertised right alongside the printer, in my case at least (HP 6230), the printer was not eligible.
No, I would not recommend this to a friendNot at all
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This so called free deal is rediculous. I get $5 off of a subscription for ink. Who besides a company would do that, so there is no deal for individual bb buyers.
No, I would not recommend this to a friendDon't do it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got a very cheap printer but it stops working when it can't reach the internet. You have to be signed up for this ink of the month club or whatever nonsense they're peddling.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed in this. I have been unable to redeem this coupon and it's become extremely frustrating.
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for free and it's still not worth it lol. You can save a lot more money by buying ink from anywhere else other than HP. Costco members probably save the most on ink.
No, I would not recommend this to a friendNope
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Forget Instant Ink, total rip off, very hard to get it off your account/stop getting billed after "free trial". Probably only good for someone who runs a small office
No, I would not recommend this to a friendink card
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the card was garbage I would not recommend I went to use it and the numbers on the card came off so I never got to use it.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Ink
Should be illegal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. I received a new bank card and my printer stopped working despite the cartridges in it having LONG since paid for themselves. I’ve been paying $7/mo for a couple years and hardly print a thing just enrolled for the convenience of not having to run to staples if something ran out. Updated the payment information, 4 hours later still can’t print. 40 minute call with customer service…still can’t print. Obnoxious program, extortion. Terrible customer service, even the supervisor could do zero to help, aside from open a case and tell me they’ll contact me in 3-5 business days. No thanks, I’ll cancel, go to kinkos for this, and grab some ink that you can’t remotely turn off over a year after I paid for it because my billing info needs updating
No, I would not recommend this to a friend Unclear and unnecessary priduct
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have advanced degrees and found this product to be incomprehensible and unnecessary, but there was no apparent way to opt out when purchasing the printer. Canceling it should be lots of fun.
No, I would not recommend this to a friendWaste of money
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this free for 3 months with new printer and it was a waste even for free. Never knew how many pages we had left or when we would have to pay. Everything was very unclear.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you’ve had difficulty tracking your page status and getting other information regarding your Instant Ink subscription. I can understand why that would be frustrating and potentially confusing, so I’ll offer some resources and information I hope will help.
If you have questions about your account or how to access information about it, I recommend that you contact our Instant Ink program via virtual or phone agent so we can help you assess and resolve the situation. To reach a phone agent, call 1-855-785-2777. Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding. To reach a virtual agent, follow this link:
- instantink.hpconnected.com/us/e
Keith
HP Care
hp.com/support
Don't like the instant ink program
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never thought this program is good. Makes you always think how much you can print. Doesn't really work for me. This is free money, so can't complain, but I can't use it.
No, I would not recommend this to a friendDisappointed, delivered damaged.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the card for the instant ink and it was so damaged I could not read it or use it. Could not see code on the back.
I would recommend this to a friendCan't get HP to send me the cardridges
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried 3 times and 1 time with HP online help and still have not received anything. I have to go out now and purchase. Be careful when any company says they are giving you anything free. Very disappointed!!
No, I would not recommend this to a friendYou don't want my review on this service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to initially set up. Directions are not clear. One would "assume" 'instant ink' would mean that you'd get it quickly but it comes via SNAIL MAIL!! Not very "instant" to me.
No, I would not recommend this to a friendHP - Instant Ink
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HP - Instant Ink 50/100/300 Any Page Monthly Plan. I have never use the monthly plan . I only buy ink once a year . I don't do a lot of printing at home. Sorry
No, I would not recommend this to a friendBad Ink Big Streak Not Crisp
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a waste of your money. The ink they send is second rate, it streaks and is not crisp at all.
No, I would not recommend this to a friendTrying to up the price to use inl
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not use printer that much to pay for monthly subscription. Seems they are trying to get you to pay monthly. Otherwise ink is expensive on need to buy basis.
No, I would not recommend this to a friend