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Customer reviews

Rating 4.4 out of 5 stars with 9367 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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There aren't enough negative mentions yet.
89%would recommend to a friend

Customers are saying

Customers enjoy the convenience and ease of use associated with the $5 Instant Ink Prepaid Card, finding the automatic ink delivery and setup process straightforward and beneficial. Many appreciate the value and reliability of the instant ink feature, highlighting the elimination of the need to manually purchase ink cartridges. The overall experience is described as seamless and positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 454 Showing 9,061-9,080 of 9,367 reviews
  • Rated 1 out of 5 stars

    never was able to recieve ink or get help

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we never was able to recieve ink or get help with this purchse it seems no one could help us

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't be using this program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP printer ceased to work after one day. I will not be using this program as I replaced the HP printer with a Canon printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Sure

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad idea. With ink that seems to "evaporate" , I would not purchase a subscription

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Why bother

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure it is great. It was just hard to figure out how to use it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not going to get a lot of bang for your buck. Five dollars isn’t enough.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Booo

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless gimmick to purchase a subscription for ink cartridges. Nothing to really review here.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I tried to get the PIN on this card it came off when taking the sticker off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to redeem it I refuse to have to put my bank information to get something for free.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A waste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This should be given away for free because its worthless unless you print a lot and buy the larger package.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Jamie,

      I'm so sorry to hear that you haven't had a worthwhile experience with Instant Ink.

      Since you noted that you don't print as much as the plan allows for, what I'd recommend is switching to our free 15 page a month plan. If you think 15 pages will suffice for how much printing you do monthly, you can visit this link for more information: HPinstantink.com

      In the meantime, please don't hesitate to reach out to our Instant Ink team for support. They're always here to help, so you can give them a call at +1 855‑785‑2777.

      Chelsea
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Don't really use it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with my printer but I never used it. Seemed like a good idea but I wasn't impressed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Instant ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not worth the money. You’ll end up spending more per month then buying ink itself in our case.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this came with the printer purchase, I won't use it since there won't be constant printing on it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it unless you intend to print a significant amount.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They should prorate

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems great, but if you don’t use any of the pages they should give you some money back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another subscription service not worth the price and you have to add your credit card.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I see not use for this item. It just came with my printer purchase. And went to the trash can

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is not a good deal. And if you cancel. The ink stops working and you have to throw away any unused ink.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Purchase and still can't activate this product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept is great but if you figure out how to apply it.... PLEASE let me know.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt work when printer not connected to network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product for my college student son, he cannot use it as they cannot connect printers to the Wi-Fi in their dorm

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must have a stubborn critter it will not allow this Best Buy we order service to work

    No, I would not recommend this to a friend