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Customer reviews

Rating 4.4 out of 5 stars with 9367 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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There aren't enough negative mentions yet.
89%would recommend to a friend

Customers are saying

Customers enjoy the convenience and ease of use associated with the $5 Instant Ink Prepaid Card, finding the automatic ink delivery and setup process straightforward and beneficial. Many appreciate the value and reliability of the instant ink feature, highlighting the elimination of the need to manually purchase ink cartridges. The overall experience is described as seamless and positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 458 Showing 9,141-9,160 of 9,367 reviews
  • Rated 1 out of 5 stars

    Boo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told I could use and when I log in my printer was not on there

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ok for it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for what was needed but the price and what it is did not suit me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They never give me to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No have nothing to say because store never give to me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP - Instant Ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free however I don’t think I will ever use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not for product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not able to use it for the type of printer so there went $5 down

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signed up for it but it never went through. I was truly disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Deleted all my ink

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason it cleared all the ink in my cartridge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    N9

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont Like ...,............ ............ ........

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Idk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with my printer and decided I didn't need it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not sure what this is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They (HP) sent me an offer but I didn’t accept it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a problem with HP or anyone know what or how much I print

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sold on this concept. Was free but was really a pain I. The but

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to get rid of it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got rid of this when I returned the printer, which didn't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only as good as how much you print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you do not print a lot this is not a good choice. Maybe for a home based business.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    See reviw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad,have had it a short time and already getting extra Bill

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Seems scammy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t trust this program or really understand who would use it

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hey there,

      I'm very sorry to hear that you feel that way about the service. I'm not sure if you've had a chance to review the specific details of Instant Ink, so I'd like to provide a little clarification about it.

      HP Instant Ink is an ink replacement service where you get ink delivered to your door as you need it. The subscription service is based on pages printed, not ink used, so you're not actually ordering ink cartridges through this service. We send you HP Instant Ink cartridges when you first sign up for the service, and then we will send you replacements only when your printer notifies us that you're running low on ink.

      The plans are based on the number of pages that you print in a month instead of how many ink cartridges you use. Your monthly fee pays for ink, shipping, and recycling. If you do not print all of your plan pages in a month, you can roll over up to the number of pages per month in your plan. If you print more pages, there is an additional charge, but you are still paying the same price per page as your base plan. A printed page counts the same whether it’s black and white, a color document, or a photo.

      Ultimately, HP Instant Ink is a great way to save on your ink costs and make sure you never run out of ink when you need to print something.

      If at any point you don’t find Instant Ink a good fit, you can also cancel without penalty. There is no obligation or commitment beyond the first month. To change a plan or cancel the services, you can easily sign in and do so at hpinstantink.com.

      I hope this information provides a little more transparency about the service. If you have any questions about it, please remember that you can always contact our Instant Ink team for support at 1‑855‑785‑2777.

      Chelsea
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complicated to use. Requires credit card to get started

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello there,

      I am so genuinly sorry to hear that you are disapointed with our instant ink program. It is always our main goal to provide the most polished and guileless offers to our customers.

      To clear all the things out, please don't hesitate to contact HP's Instant Ink support team using this phone number: 1‑855‑785‑2777

      In the meantime, please remember that if you have any questions or concerns, you can reach out to us for support anytime. We're always happy to help. You can contact us directly via your preferred method at this link: support.hp.com/us-en/contact-hp

      Kacper
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Not practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stopped using it, not practical. Back to laser ink printer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't like subsciptions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like signing up for subscriptions but this is what HP is now pushing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont understand it, it confuses me. Not sure how it works

    No, I would not recommend this to a friend