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Customer Ratings & Reviews

$25.89

Customer reviews

Rating 4.5 out of 5 stars with 6255 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers consistently note the good ink quality of the 564 Standard Capacity Ink Cartridge, along with its ease of use and excellent price. Users also appreciate the cartridge's compatibility with their printers and its simple installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 295 Showing 5,881-5,900 of 6,255 reviews
  • Rated 3 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem is is that it runs out of ink too quick!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't last very long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't last very long and printing average quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Only ink printer uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same review provided for the 3 other cartridges needed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    To much money for to little ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I barely use my printer but always seem to buy ink. I have to replace all the ink 4 times a year. Maybe made 300 copies and barely 100 pictures a year. I have had the printer for almost 3 years. The ink costs $60 each time. I read switch to HP over cannon because of ink cost and how much you get out of them. Not even close.... I would barely buy 2 sets a year with same usage. Also, normally my canon would run out of colors randomly telling me it uses them properly. It seems odd that the HP would run out of ALL ink at the same time since day one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ink costly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink does not last long. I am buying ink often.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs out of ink quickly and have to purchase often

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cartridge for printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cartridge for printer Nice just a little expensive

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ordered 4 ink catridges. One was dried out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered 4 ink catridges and upon trying to use one of them, nothing woulkd print. I followed directions from HP on cleaning print header to no avail. Second one worked. I still have 2 left but was hoping not to have to pay for an ink cartridge that did not work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    better than most

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is better than the xl, that you see!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It don't last long enough. The ink rus out to fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have to do something so the ink last longer!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 1 out of 5 stars

    It works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good ink for my printer! I have used cheaper versions and will never use them again! I have never had a problem and it seems to last through many printings and copies

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced, low capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only anecdotal evidence, but these cartridges seem to run out way too quickly. Seems like I am always replacing them, and we don’t really print that much. Got tired of the constant replacement, so we bought a laser printer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    easeofuse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need ink too often and that bothers me as I would like to get more work done in a shorter time. I used to have a laser so it was not so wasteful but I wanted to have color and so went with a new computer that I could afford. I just cannot afford the ink

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's black ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink runs out quickly and i find myself having to buy ink a little too often. I'm a little hesitant to pay the extra $11 to buy the XL cartridge because I'm afraid it won't be much better. The ink itself is fine and looks good on paper and in photos.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP printers are a bad choice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned probably 6 different HP printers. After having a problem and calling customer service to solve the problem. Their basic solution is to sell me another HP crap printer or charge me to help solve my printer problem w/o guaranteeing that they would solve the problem however I didn’t want another HP printer they are crap. I bought a brothers instead therefore I-never used the new cartridge that I bought. I recommend that people do not purchase HP printers they have really poor customer service and no follow up on your problems.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this ink for a printer that I had also purchased from Best Buy. In addition to having printer issues, I found the ink did not last long at all although my printing volume was extremely low.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Black HP printer cartridge, along with a full color set, to replace one that had just run out and this one would not print at all. Have cleaned a number of times...to the point that all the color cartridges are now about 1/3 gone. Tried to contact Best Buy by phone several times and all I get is the opening menu routines over and over. I have tried every department option and it just goes back to the beginning of the menu every time! I'm done with Best Buy!!!!!

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I'm sorry this happened to you. It sounds like it was defective from the start.

      According to the Best Buy site's Return & Exchange Policy information:
      "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees."

      Hope this helps,
      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Recommended ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the generic ink cartridges work, HP won't honor their warranty if you use them, thus buying the HP brand. They run out quite quicklly if you don't use the printer often. Ink is also expensive.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Get the XL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink cartridges are expensive and the normal sized ones do not last very long. I would spring for the XL version so you get more ink for a price that isn't too much more than the normal cartridge.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink is expensive and uses up very quickly but unfortunately there is no choice but to use HP ink in a HP printer. I have tried alternate brands and they leak.

    No, I would not recommend this to a friend