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Customer Ratings & Reviews

$25.89

Customer reviews

Rating 4.5 out of 5 stars with 6255 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers consistently note the good ink quality of the 564 Standard Capacity Ink Cartridge, along with its ease of use and excellent price. Users also appreciate the cartridge's compatibility with their printers and its simple installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 296 Showing 5,901-5,920 of 6,255 reviews
  • Rated 2 out of 5 stars

    I think my ink evaporates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think my ink evaporates because even not using it often it runs out every 3 months. During heavy use good luck getting 20 pictures of 50 one side pages.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I am sorry that you are not getting longer lasting usage of your cartridges. When you are not printing high-density prints (like photos) you should have the cartridges last much longer.

      Provided the cartridge is not damaged or defective, the ink usage will determine how long it will last. High-density prints will require more ink, especially if the paper is highly absorbent and the environment is dry.

      That said, I have a few tips that might help:
      - You can use the printer's draft mode and black-only settings, whenever possible, to save ink.
      - You would normally find XL cartridges to be a better value.
      - Shutting the printer down between uses can help; however, always use the power button on the printer itself to turn it off. That lets the printer ‘park’ so that the cartridges are protected from excessive drying.
      - If you suspect that the low page yield was caused by a defective cartridge, you are always free to contact the seller.

      If none of those tips work, and if a defective genuine HP cartridge is not replaced by the seller (and is still within the warranty end dates on the cartridge) you can reach out to us for support: hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Ordered 2 Blk Cartridges, Opened 2nd &won't work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I went to use the 2nd cartridge, even though it shows full ink, it will not print. Gives me an error message instead. This is the second time I've had problems with this ink.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lasts about 5 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries rather quickly in my opinion. I have gone through six, the last one let me down it did not complete the document then I was forced to run and buy a new one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not worth money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink cartridge was put in printer, one spreadsheet printed and cartridge reads out of ink. Barely any black letters on the half page spreadsheet. Switching to refillable cartridges.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No solution except to point more...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the first usage of printing, the printer showed "Printer is low on ink". All new cartridges. Customer Sevice Represenrative advised print everyday. Makes sense, but...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and every time I turn the printer on it states that I must use an original HP ink cartridge and it does not want to print. I bought this brand new at Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lasts a bit longer than color

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black lasts a little bit longer than CMY, but still runs out quickly. Very annoying to constantly have to see ink low.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am sorry that you feel the black cartridge doesn't last long enough. I can imagine how annoying that can be.

      Many find that the XL versions of the cartridges are a better value. There are also ways to save ink that might help you out:
      - A lot of black is used in most printouts, so it usually runs out faster. However, using the draft setting on your printer can help save ink
      - Shutting the printer down between uses can result in some savings. However, always use the power button on the printer itself to turn it off. That will let the printer to 'park' so that the nozzles that spray the ink onto the paper are protected from excess drying.

      When it appears that the low page yield was caused by a defective cartridge, you can always contact the seller about that.

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Ink cartridge not fresh?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink cartridge is streaking already. It's been less than a month, and barely used.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello there,

      I am sorry that you’re having streaking on your printouts. With your type of printer, problems with the print quality are usually always the fault of a clogged up printhead inside the printer.

      There is a cleaning routine available from the printer's menu that you can use to clear out the inkjets. The routine might need to be run more than once to clean out the clogs completely and get the ink flowing freely again

      To keep this from happening again, it is important to either:
      - leave the machine on so that the maintenance routines keep the clogs away
      - if you turn it off, be sure to use the printer's power button so the printer has time to move into a position that protects the printhead from developing dried ink clogs.

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    black ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the black ink seems good, but I can't seem to understand why I have to purchase ink every time I turn around, maybe it is a problem with the printer.....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works like it should...I guess.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty sure it works like any other ink cartridge. I don't print much but ink does not seem to go far before I need to purchase again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Required ink for my printer. Captive Customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no options in ink selection. Have to replace ink cartridges way too frequently! I wouldn't recommend any HP printer that requires these cartridges.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer itself works great and am happy with the quality. But the cartridges dry up/run out far too quickly and they cost too much for what little you get.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP 564 Ink Cartridges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these cartridges for several years and they just keeping getting more expensive to the point that I've started looking at alternatives

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a great value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive. Would not recommend buying a printer that requires these type of cartridges.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn’t last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t last very long so In the long run expensive

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Quantity of printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink cartridge ran out after a few copies. May have been defective but not sure so my recommendation to others would be questionable

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    it brought about 40 pages only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I print any copy outside for 10 cent but with this ink I printed the copy for about 30 cent I think there were mistake in this Ink Cartridge

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Short life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cartridge worked ok but did not last long. As of this review I need to get another one. Disappointing considering the cost of cartridges.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Runs out fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There must be a better way to own a printer..the ink always seems to be empty whenever I want to print something..I would like to know

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Cartridge for HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to open, easy to insert into my HP printer, and works perfectly.

    I would recommend this to a friend