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Customer Ratings & Reviews

$25.89

Customer reviews

Rating 4.5 out of 5 stars with 6255 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers consistently note the good ink quality of the 564 Standard Capacity Ink Cartridge, along with its ease of use and excellent price. Users also appreciate the cartridge's compatibility with their printers and its simple installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 300 Showing 5,981-6,000 of 6,255 reviews
  • Rated 2 out of 5 stars

    look for better price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best price for only fair quality as all HP is noted for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Well it's ink. What can I say.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never liked this companies printer technoloy for consumer use. And going against my will I purchased a printer that basically drains the ink every time some things about printing. So when I finally use it, it's empty. But it's not the inks fault. I just hate buying this stuff.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    defective twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get it to.print on my HP 5510. I returned it and bought another and the black ink still did not work. I never had a problem before. Then I bought an HP envy and I can only printing I send the document to my Kindle and forward it to my printer's email. What a pain S

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    no choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish theres a choice that this is included in their bundle

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink has been good and I haven't had any problems

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    expensive, product not last more than a few prints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ink cartridge empty only after a few prints, not recommended.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    good inker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too much money for cartridge and it should last more.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    less than average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink runs out to fast and don't try printing from phone

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    to expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ink is way to expensive for the number of prints you get

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ink don't last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price but ink goes out fast. Ink don't last.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    n/a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print life is too short. The print life is too short.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible old and dry it out

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible old and dried out because I wasn’t able to go inside and purchase I had to take what they brought out awful awful awful If I could give a minors I would

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Hunni,

      I am sorry that your cartridge was not very good. I can understand if you are irritated by that fact.

      Information about returning it to the store or by mail can be found at:
      https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c

      Mary Chris
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Cartridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put the cartridge in and it ran out of ink very quickly. Very frustrating…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sent outdated ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sent ink that was three months out of date. Were they trying to get rid of bad products to mail order customers? My printer stopped working after I installed this ink. Not sure that it was related, but seems odd.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive, short lived!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would not be much more expensive to just buy a new printer every time I run out of ink. No info on the ink package about the number of pages a cartridge will print, but it isn't a lot.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Marly,

      I'm sorry that your ink seems to have been used up too quickly. I can understand how frustrating that can be!

      Here are a few facts about ink usage that might help:
      - A high-density print (like a photo) will use the ink more quickly than a low-density print (a text-only document), especially if the paper is highly absorbent and the environment is dry.
      - Using the draft and black only settings on your printer can help save ink.
      - Shutting the printer down between uses can help. However, always use the power button on the printer itself to turn it off. That will let the printer 'park' itself so that the cartridges are protected from excess drying.
      - If you suspect that the low page yield was caused by a defective cartridge, you are always free to contact the seller.

      If none of those tips work, and if the defective genuine HP cartridge is not replaced by the seller (and is still within the warranty end dates on the cartridge) you can reach out to us for support: hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Cartridges not full?!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently this cartridge had very little ink in it. After printing less than 25 pages, I got a low ink warning. I had less than a 1/5 left!

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am sorry that the cartridge didn’t last long for you. I can understand if you are not happy about that.

      Ink usage determines how long your cartridge lasts. High-density prints (such as images and graphs) will use more ink, especially if the paper is highly absorbent and the surrounding air is dry.

      Here are some things that might help lower your ink usage:
      - Set the printer to draft mode whenever possible
      - Consider using XL cartridges. Most people say they are a much better value
      - Shut the printer down between uses
      - Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying

      If your experience appears to be due to a defective cartridge, please check about returning it. Step-by-step instructions for completing the return and exchange process is covered at:
      https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c

      Mary Chris
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Product sucked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 4 HP 564 cartridges 3 weeks ( early July) before going on 3 week vacation to print boarding passes came back and they are dried up no use $40+ dollars down the drain. Wonder if on display long

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not correct size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    even though it says just 564 it is in fact the size of the XL. Was not what needed even though salesperson promised was the standard size

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP 564 Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m tired of Replacing 564 HP ink …… Terrible Done with HP Products & Printers

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello Timothy,

      It’s a shame you are unsatisfied with the cartridges and printer. What would impact your satisfaction positively? One suggestion is to contact us with any questions. Troubleshooting is expedited with HP support because we are experienced with technical issues. Another is to return or exchange any cartridges with problems. I hope you reconsider your decision to shop for other brands.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    These cartridges run out of ink or dry up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been advised that I should get a laser printer. I love my HP printer...and perhaps don't print enough copies in between use and cartidges dry up. Not sure. Any way to lenghten life of the cartridges?

    No, I would not recommend this to a friend