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Customer Ratings & Reviews

$25.89

Customer reviews

Rating 4.5 out of 5 stars with 6255 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers consistently note the good ink quality of the 564 Standard Capacity Ink Cartridge, along with its ease of use and excellent price. Users also appreciate the cartridge's compatibility with their printers and its simple installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 304 Showing 6,061-6,080 of 6,255 reviews
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with the color ink it ran out fast w very poor quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cartridge was a bad cartridge. Had to buy another one because I threw box away

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does not have the ink volume to be able to used.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Santi,

      I'm sorry to hear that you've had this experience. Let's see if I can help you to save on ink.

      Here are a few facts about ink usage that might help you get more copies without too much extra effort:
      - Many consider the XL version of the cartridge to be a much better value.
      - Using the draft and black only settings on your printer can help save on ink, particularly the colors.
      - Shutting the printer down between uses can result in some savings. However, always use the power button on the printer itself to turn it off. That will let the printer 'park' so that the nozzles that spray the ink onto the paper are protected from excess drying.
      - A high-density print (like an image or graph) will use the ink more quickly than a text-only document, especially if the paper is highly absorbent and the environment is dry. Using ColorLok paper might help when you print those items.

      It is always an option to contact the seller if low page yield was caused by a defective cartridge.

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries out or runs low way too soon then I can’t print anything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faded ink, skips half the text baaaaaaaaaaaaaaaadddddddddddddddd!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    expensive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small carrey to expensive switched to tank printer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong ink!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP ink sucks! i can only print a few pages and then it is done.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It does not work. Not sure why.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other ink colors work, not the black one. Will have to make another trip to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these damaged my printer, they were dried up and would like another cartridge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink was defective when I purchased. I could not print.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello Bina,

      I am unhappy to hear that you were sent a defective cartridge. That had to have been frustrating!

      When you receive a cartridge from a vendor that is defective, you can:
      - request a replacement or a refund, if you are within the time where you are able to return it.
      - contact us if it is a defective genuine cartridge that is not replaced by the vendor (and it is still within the warranty ends date on the cartridge): hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    dried out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink was dry when I installed it! Do not purchase this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt print 20 pages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aweful. Ink was dry and didnt even print 20 pages. Dont buy

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I'm sorry that the cartridge did not last very long. A cartridge should print many more pages than that!

      If you feel there was something wrong with a cartridge, you can always contact the seller to see about a replacement.

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    It was defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was defective,was not able to used and I could not return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer I purchased this for did not work. So I wasted a ink

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink was dried out. Now I have to purchase more...it will be from another store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP printers used to be very good products, ink does not last long now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    wrong unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    564 but wrong unit for my printer and I bought 2 of them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs out fast. not worth the price. find another printer with cheaper ink.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink that we bought was dried out, we have to retun it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    cartridge did not print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cartridge must've been a dud. nothing printed. poor quality

    No, I would not recommend this to a friend