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Customer Ratings & Reviews

Your price for this item is $23.99

Customer reviews

Rating 4.5 out of 5 stars with 2877 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers appreciate the 564 Standard Capacity Ink Cartridge for its excellent ink quality, ease of use, and good price. Many also highlight the straightforward installation process and its reliable performance with their printers. Positive feedback consistently emphasizes the product's compatibility and trouble-free operation. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 2,877 reviews
  • Rated 1 out of 5 stars

    disappointed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hv been using this cartridge for years. When I tried to install it in my printer, it did not fit, therefore I cannot use it. Since I had already opened the package, I cannot return or exchange it. I just waisted my money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP printer eats ink? or new cart 80%empty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OEM XP cartridge ran out of ink within a month. Printer: HP7520 Since the printer used so much ink so fast I decided to buy another brand. With HP you have no choice. Refills will run out even faster.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Used Ink!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was previously used by someone else. This has happened before.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I open it up ink came out all over the place. On my cloths, hands, and carpet. Just try to get Best Buy to stand behind their sales.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am sorry that the cartridge leaked. That seems frustrating.

      It could have been damaged, or there might have been a problem with the pull tab for the plastic wrapping. A vent will normally be opened when the outer plastic covering is completely removed, by pulling its tab. That vent needs to be open to prevent the cartridge from leaking when you remove the orange tab prior to installing the cartridge.

      If it appears to have been damaged or defective, please return it.According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    I ran out of ink!! Ugh!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink was gone before I knew it. Switch to HP instant ink. Never run out. Ink comes to you via mail way before you run out. No more drives to store to buy your ink

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I'm sorry that you weren't pleased with the page yield of the cartridge you bought. However, I'm delighted that you signed up for an Instant Ink plan.

      It is great that it is working out well for you. That is something we love to hear!

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Not sure this is the correct ink?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I checked the website Dow which ink cartridges worked for my printer and it said this was it but now my printer won’t except it?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cartridge is too small.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cartridge is too small. I don't like that it not only does't last very long but this photo ink is used even when not printing photos.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cartridge and installed it in my printer. I continue to receive errors that this is a bad cartridge and needs to be replaced.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced all ink cartridges and cleaned the printer heads and the cartridge ran out of ink

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too Expensive, Ink for Printers is Ridiculous!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $90 to replace my ink, HP needs to lower the price so it’s affordable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Way too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too expensive and doesn’t last long. But until I get a new printer I’m tied to this brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink was defective and a waste of money. Wouldn’t work at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink amount underperformed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink cartridge ran out of ink way before it should have for the minimal use it had undergone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I WAS SENT THE WRONG SIZE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WAS SENT THE WRONG SIZE CARTIAGE,SO I HAD TO WASTE MY TIME AND GAS TO DRIVE 30 MIES TO EXCHANGE IT..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink was dried out...feel like I wasted my money. Now I have to purchase more from a different store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like the fact that it barely printed anything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Why

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most useless this I don't even print pictures but I keep running out of this ink

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink is not great. It does not last long and is ridiculously overpriced.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope, it's not to replace black ink.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not black replacement ink.I still don't know what it's for.But I had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    these are overpriced and under whelming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these cartridges costs too much and they run out way to quick.

    No, I would not recommend this to a friend