Customer Ratings & Reviews
- Model:
- CN684WN#140
- SKU:
- 1982034
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 564XL High-Yield Ink Cartridge for its excellent ink quality and ease of use. Many appreciate the reasonable price and compatibility with their HP printers. Users also find the cartridges easy to install.
This summary was generated by AI based on customer reviews.
Use it or lose it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cartridges dry out entirely too quickly. I *maybe* printed 20 pages with this cartridge and it already needs replaced. For the price, it's just not worth having an HP printer.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Doc,
I am sorry that the cartridge didn't last long. That seems disappointing.
If you think the short life was due to a defect, you could see about returning it. According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."
Mary
HP Care
hp.com/support
Good ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I guess this ink works. Unfortunately, my printer is broken and I will not be able to use this ink. Going to buy a more expensive tank style printer, instead of the cheap printer, and continue to get ate alive on ink costs.
No, I would not recommend this to a friendhp ink cartridges dont last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hardly use the color cartridges, and very light coverage of the black; Maybe 6 or 8 pictures, and 30 or 40 sheets with black only, and this thing says it is getting low and print quality suffers. for the price, they should last longer.
No, I would not recommend this to a friendtoo many catridges
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I didn't need to buy three separate packages for cartridges. HP needs to make this easier. Best Buy should also stock better for these as they are often not available at the store... I will not buy another HP printer...
No, I would not recommend this to a friend- Pros mentioned:Ink quality
Its ink!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Problem isn't the ink- its the HP printer that signals usage when the cartridge isn't done. Ripoff!
No, I would not recommend this to a friend Good ink
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always good ink that does not dry out. Very very pricey though.
I would recommend this to a friendokay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only purchase the cartridge for my hp printer. Each time I use one of the cartridges purchased at best buy, my computer tells me it is not a genuine HP product. I choose to ignore it, but I wonder if they are really genuine.
No, I would not recommend this to a friendCartridge gave poor results
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cartridge performed rather poorly in my HP Photosmart printer and I ended up having to reload the software program . Also, the Cartridge was not filled to the proper level of ink so I had to have it refilled at Costco.
No, I would not recommend this to a friendReturn Policy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.due to your new return policy because the box was open but not the package ,could not return the ink wrong one. New policy is not good
No, I would not recommend this to a friendOld ink cartridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought during the pandemic and did curbside pick-up. I was low on ink and could not get to school to print. The school opened back up so I did not need it. I opened the box after 2 months and printed several pages and that was all it would print. My printer is fine. I see the date on the hp box said China NOV 2018. I have 564XL. black ink. I wil not buy ink from Best Buy without checking the date . I cannot get into the store to return it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am very sorry that your cartridge was an old one. The date is actually the date the warranty ends and that is usually at least a year after it was manufactured, so that date indicates it is quite old indeed. I can understand why you rated this so low.
Normally you'd be able to return it or exchange it either to the store or by mail and they have extended the holiday return period. If you wish to do a return, or contact customer service, information about that can be found at:
www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c
Mary
HP Care
hp.com/support
- Pros mentioned:Ease of use
works weel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New cartridges for new printer they seem to work well and were much easier than the previous HP printer that was difficult at times to get to work properly.
I would recommend this to a friend Needed Ink and Paper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went to Best Buy for ink cartridges for my HP printer. I also needed paper and was able to pick up both, printer cartridges and paper.
I would recommend this to a friendDefective-no ink.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Because of the covid-19 I had to pick-up order in the parking lot, I was told... unreturnable!!! I bought this cartridge and the other multi-color. That cartridge with colors had to be used to align , determine the level of all the colors was used so much that it ran out. Ink cartridges are so expensive its cheaper for me just to go to UPS with my personal printer paper and print there. I never thought the XL cartridges were a smart choice either
No, I would not recommend this to a friendNot good troublesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The last 2 HP ink cartridges I bought keep registering out of ink or empty on my printer. Frustrating and can’t complete work needed. Very dissatisfied!!!!
No, I would not recommend this to a friendHP INK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HP ink works great but it doesn't last long especially if you don't use it for long periods. Too bad HP can't come up with someway that the ink doesn't dry up when not in use.
No, I would not recommend this to a friendTired of buying ink!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gotta slam HP and their inadequate ink cartridges. I have owned my HP7520 for 4 years now, and I swear I have spent close to $500 in ink! Cant they make an ink cartridge that lasts longer?
No, I would not recommend this to a friendNormally a reliable cartridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one of the subject HP ink cartridges from Best Buy for the first time. Once installed, the normally reliable product turned out to be defective. When I tried to exchange it for another cartridge I was turned down. Although both the associate and manager were quite polite, they offered a lame excuse and made very little effort to try and satisfy a customer who has spent thousands of dollars in the store over the past year. Ended up going down the street and bought the product from a competitor and will not likely shop for printer ink at Best Buy again.
No, I would not recommend this to a friendWorks like it's supposed to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm every time. The only complaint I have is the price increase that Best Buy has recently tacked on.
I would recommend this to a friendDoesn't go very far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would only recommend because alternatives I've purchased had leaked in the printer. However these cartridges don't seem to last as long as other brands I have for a different printer.
I would recommend this to a friendHP Printer Ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I try to purchase the XL ink cartridges as you do save money. I use my Best Buy card for the rewards and pricing.
I would recommend this to a friend