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Customer Ratings & Reviews

Model:
CN684WN#140
SKU:
1982034
$45.99

Customer reviews

Rating 4.6 out of 5 stars with 12442 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
96%would recommend to a friend

Customers are saying

Customers commend the 564XL High-Yield Ink Cartridge for its excellent ink quality and ease of use. Many appreciate the reasonable price and compatibility with their HP printers. Users also find the cartridges easy to install.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 601 Showing 12,001-12,020 of 12,442 reviews
  • Rated 2 out of 5 stars

    Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest problem I have with cartridge is it seems to run out of ink after only a few print jobs. Disappointing

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Larger size is better value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer cartridge does not seem to last long enough in my printer either that or it dries up before I get all the ink used.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    bummer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it had to be changed out after 1-2 weeks - went dry --I have had this happen before only with ink bought at Sams Club

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink has never dried up. Always works fine. No smearing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink cartridge is not the greatest. The ink didn't last a month and I use it once a week for 1 sheet of paper to print a short document. I ended up getting rid of this printer and ink due to the amount of ink it went through. It was cheaper to buy a new printer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ink is ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think ink is ink. It seems like this type is overpriced and I don't see any difference between it and cheaper types.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Limited Powder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a cartridge, make a few prints, and just when I need another for a business job, it's out.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello Sam,

      I am sorry that the cartridge was used up so quickly and that it wasn't working when you needed it.

      It's hard to tell, but it might not be the cartridge itself, it is possible that the printhead might need cleaning. Your printer should have an automatic routine to do that. Check the user guide, if you don't know how to start the cleaning.

      If that helps, the printer might have been turned off using a power strip or switch.The printer should always be turned off using the power button on the printer itself. That will let the printer 'park' itself so that the printhead is protected from excess drying. That can cause clogs to form in the tiny nozzles that spray the ink onto the paper.

      If you are dissatisfied with a cartridge, you are always free to contact the seller. You could contact us for a genuine cartridge that is not replaced by the seller, but is still within the warranty ends date on the cartridge: hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    HP Ink is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use HP Ink refills for my HP Printer. No problems!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Good ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great in my HP printer had no problems with ink cartridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two so I don’t run out to soon. No smudging at all

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Changed to Cannon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had, I got rid of it a HP photosmart printer, for about two years, I recently changed for the second time all the inks, almost a 100.00. I hardly print things, only basic stuff. The black ink prints light gray, I went back to best buy and bought a Cannon printer with better guaranty even for their ink for a 100.00. I can't believe people with less income than mine, can afford this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Prints good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP doesn't call you back when you need assistance to get the printer to scan to email. I had to go online just to find a toll free number. After speaking to a representative that couldn't help me I was transferred to another department to only be told that someone would call me back to help me. At the time of my review I've been waiting 5 days for the return call which hasn't happened yet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer ink not much really to say that it good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Purchased for my printer and works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not much to say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a ink and does the job last enough to do the job

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ink cartridge didn't work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 564XL black ink cartridge from the Kokomo Best Buy. I opted for the curbside pick up. I went home and installed the cartridge in my printer and it wouldn't print. I tried to exchange it at the store but they wouldn't accept it since it was open. I am out $35.00.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Runs out of ink way too quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs out of ink way too quick and too expensive for what you get

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    cartridge doesn't last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should of bought different printer, replacing cartridges one every month and half....don't print that much

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay Cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems this cartridge does not last long. I print occasionally, and the ink seems to run out rather quickly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    did not work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    value was good, but the black ink did not work. Not sure why.

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am sorry that it didn't work. That must have been annoying.

      You can return exchange it. According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."

      Hope this helps!

      Mary
      HP Care
      hp.com/support HP