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Customer Ratings & Reviews

Model:
CN684WN#140
SKU:
1982034
$45.99

Customer reviews

Rating 4.6 out of 5 stars with 12442 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
96%would recommend to a friend

Customers are saying

Customers commend the 564XL High-Yield Ink Cartridge for its excellent ink quality and ease of use. Many appreciate the reasonable price and compatibility with their HP printers. Users also find the cartridges easy to install.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 603 Showing 12,041-12,060 of 12,442 reviews
  • Rated 2 out of 5 stars

    Doesn't last long, but that's inkjet...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no issues with cartridges. Typical inkjet, doesn't last as long as you would hope.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not last long!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP printer cartridges seem to get empty very fast. THey are easy to install and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 1 out of 5 stars

    It works great--no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It installed fine and has printed out forms very well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a little confusing however you must be certain to purchase photo ink.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    E/L black ink wasX/S.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first Time I ran out of black so fast. I am very disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Printer ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works fine but the price of printer ink is ridiculous.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As you may expect, the cost for replacement cartridges is high and they do not last long.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't last very long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont print very much and cartridge always seems to run out very quickly

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the black cartridge should be include with the other colored cartridges.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works O.K.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These do not last as long as the "02" cartridges that I used in my old printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink carthidge did not work. I took it to store to get a replacement. I was told I could not return it because it was open. How would I know it would not work it I did not open it and tried it. So I'm out the money because t I was sold a defective product. Not great customer service Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not for document copying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insufficient ink for printing documents and an occasional photos for the cost

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I'm satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm satisfied with my purchase at Best Buy they always have great products

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty at first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement cartridge did not feed the printer head after it was installed. Ensured vent was clear and ran the clean printhead function, but still resulted in a dry head. After a couple of days, the cartridge finally dispelled enough black ink to allow legible prints.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I'm sorry to find that you were having problems with the black cartridge, but glad that it worked out eventually.

      It is difficult to diagnose long distance, but this sounds like you had a clogged printhead. The cleaning you ran probably helped, but the routine printer maintenance was able to finally get the clogs cleared.

      If this was the case, it might have been that the printer had been turned off using a power strip or switch. It is very important to always turn the printer off using the printer's power button. That allows enough time for the printer to "park" in a position that protects the printhead from excess drying.

      If you suspect there was something wrong with the cartridge, you are always free to contact the seller. If a genuine HP cartridge is not replaced by the seller and is still within the warranty end date on the cartridge, you can reach out to us for support anytime: hp.com/contactHP

      Mary
      HP Cares
      hp.com/support HP

  • Rated 2 out of 5 stars

    Xl isn't much different than regular

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XL ink cartridges aren't much different than the regular cartridges.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't last very long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink cartridge doesn't last long. I print about 50 pages before I run out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    High cost - runs out quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cartridges are quite expensive and they run out pretty quickly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not bad, not bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink seems to run out pretty quickly, but overall it does the job.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink is ink! Nothing special but you have to have it for your printer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Consistent and Expensive Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but is expensive and does not last long.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I'm sorry that the cartridge did not last as long as you thought it should.

      Actual number of pages printed depends on many factors, high-density photos and the like use ink more quickly and lots of black is used on just about every print job.

      If you feel there was something wrong with a cartridge, you can always contact the seller to see about a replacement.

      Mary
      HP Care
      hp.com/support HP