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Customer Ratings & Reviews

Model:
CN684WN#140
SKU:
1982034
$45.99

Customer reviews

Rating 4.6 out of 5 stars with 12442 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 564XL High-Yield Ink Cartridge for its excellent ink quality and ease of use. Many appreciate the reasonable price and compatibility with their HP printers. Users also find the cartridges easy to install.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 606 Showing 12,101-12,120 of 12,442 reviews
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this ink cartridge and the printer doesn't recognize it , i never had any problems using authentic cartridges before this. Im highly disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Weak ink

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink does not last long. Ink is expensive. There needs to be better ink deals for printing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't be fooled by the XL. This package does not have anymore ink ink it than the regular package. What a rip off!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A great revenue stream for HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm surprised that HP doesn't give you the printer just to have the opportunity to sell you these cartridges once every 250-500 pages (really!).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since it's labeled xl and costs more, I would expect a higher page yield. I got fewer pages than what I was able to print with the sample cartridge that came with the printer. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt have ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this ink was bad it appears there's ink in it but it's not printing anything out. I'm so disappointed because it was expensive and yet I still can't print anything out .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it was the quality or maybe My local Best Buy store Sold me expired ink.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Pete,

      It appears the ink didn't measure up to your HP standards. I sincerely apologize for this outcome. I have a few questions for you.

      Was the ink faded?
      Spotty?
      Leaking?

      Quality issues can be several different things. To help you further, I need more information. If you can provide that information to www.support.hp.com/us-en/contact-hp/, we would love to help you.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    Terrible Cost for the amount of copies you get!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If anyone thinks HP is in the market to sell printers, they are wrong! They can give the printers away to sell their ink! Come on people they are in the ink business!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good for a new printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that HP would be better to provide services in the United States. They are currently having services provided from the overseas to reduce costs.There is definitely a language problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very upset. Ink was dried up and would not work. I had already thrown away the packaging before I noticed it was not working. So now I have to purchase another one and these are not cheap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    defective product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this cartridge, as I had bought others of the same model in the past, to replace an empty ink cartridge. It worked for about 5 pages of minimal print, then quit working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible! See my review on the colour cartridges I bought the same day!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Counterfeit Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I installed this ink in my printer I received a message that the ink was counterfeit. I never could get it to print and finally gave up and purchased a new printer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink defective 3 time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. My 3rd time buying this ink for my printer. Never want to print right away. Have to keep printing over 40 or more pages before ink starts to work properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad ink cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in November. After about two weeks, I noticed black copies were light. My program for ink tells me I have more than half left. I believe I got a bad cartridge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad cartridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these replacement cartridges and installed them according to the instructions. Black cartridge was a total dud. Disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The ink lasted at most a week - black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink lasted at most a week and I did not print anything of significance. It was basically empty when i started to use it. This never happened to me before

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor ink and poor service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work and best buy wouldn't take it back cause it was open.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this and thought it would last a few months since I only print a few pages ever week. Ink ran out out so quickly I dont think I even printed 25 pages.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink has very low yield

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink does not last very long. Printed maybe 40 documents and already saying ink is low.

    No, I would not recommend this to a friend