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Customer Ratings & Reviews

Model:
CN684WN#140
SKU:
1982034
$45.99

Customer reviews

Rating 4.6 out of 5 stars with 12442 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
96%would recommend to a friend

Customers are saying

Customers commend the 564XL High-Yield Ink Cartridge for its excellent ink quality and ease of use. Many appreciate the reasonable price and compatibility with their HP printers. Users also find the cartridges easy to install.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 608 Showing 12,141-12,160 of 12,442 reviews
  • Rated 1 out of 5 stars

    Produces high quality printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints the best color prints and paper! I highly recommend to anyone who wants the finish product to look like a professional!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    printer showing low on ink after 10 pages printed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of time and money to purchase this cartridge!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    maybe my HP printer, maybe this cartridge, but everything was fine until installed and now no black will print

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Enough Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XL print cartridge lacks enough ink to be considered XL. They really need to triple the amount of ink in this thing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink is for an hp printer. Im lucky if it will print 5 x . No quality whatsoever.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Tessy,

      I'm sorry that your ink appears to have been used up too quickly. Unless you were printing mostly high density prints, it does seem like you should have been able to print more.

      There is a possibility that your printhead needs to be cleaned. Your printer should have an automatic routine to do that. Check the user guide, if you don't know how to start the cleaning.

      If that helps, the printer might have been turned off using a power strip or switch. The power button on the printer itself should always be used to turn it off. That will let the printer 'park' so that the printhead is protected from excess drying. That can cause clogs to form in the tiny nozzles that spray the ink onto the paper.

      If that doesn't help, and you think the poor performance was due to a defective cartridge, you can either:
      - request a replacement or refund from the seller
      - contact us if it is a defective genuine cartridge that is not replaced by the seller (and it is still within the warranty ends date on the cartridge): hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Better than 3rd party inks, worth the diff in $

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only use HP inks and these have been working in our Photosmart 7520 for 6 years now with NO apparent loss of quality even on photos. We have done the 3rd party and fill-your-own inks in the past and will never go back to that. Good stuff works.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive but best to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best to use hp ink vs generic. Generic ruined the print heads on a nice printer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink produces a poor quality print, extremely light as if it was dry or running low on ink.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I'm sorry that you are getting light printouts. That is not what should be happening to you!

      You could try running a cleaning routine on your printer to see if that helps. Otherwise, you should consider returning it.

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    It seemed defected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually have problems with ink cartridges. This time I did.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Uses way too much ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP printer uses way way too much ink. I will never buy another HP Printer. You go broke buying ink for it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cartridge did not work and the printer gave the message that is was low on ink when installed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung TV has such clarity to it. It is simply amazing. Picture almost looks 3D. Color is great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    To expensive To expensive To expensive To expensiv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To expensive To expensive To expensive To expensive

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Think it was defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped printing after approximately 40 pages of type. Can't be returned because it was opened.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Printer still says it needs ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first ink exploded in my hands returned it and was given a new one this one still doesn't work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Leaked in my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any trouble with these cartridges before but this one made quite a mess.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    xl cartridge prints more pages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that Best Buy sells the XL HP toner cartridges. Hard to find here in Hawaii

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Black ink work for 3 pages then stopped printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the double size black ink, cost about $25.00. Purchased on my membership rewards Disappointing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    short life---doesnt last very long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this product doesnt last very long and doesnt print enough. Much better prices on line.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Black ink doesn't print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a hp all in one printer that is awful. It doesn't print in black and it the color ink does work

    No, I would not recommend this to a friend