Customer Ratings & Reviews
- Model:
- CN684WN#140
- SKU:
- 1982034
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 564XL High-Yield Ink Cartridge for its excellent ink quality and ease of use. Many appreciate the reasonable price and compatibility with their HP printers. Users also find the cartridges easy to install.
This summary was generated by AI based on customer reviews.
would recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend these HP cartridges. They are the best.
I would recommend this to a friend- Pros mentioned:Ink quality
XL is better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.XL cartridges last longer than standard cartridges
I would recommend this to a friend Hp ink
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job. Doesn't seem to last as long as it should for the price.
I would recommend this to a friendGreat for my printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value and good quality product for my printer.
I would recommend this to a friendeasy to use cartridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The blacks seem to be "true" when printing pictures
I would recommend this to a friendHey it's ink.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HP ink is great. Just like other brands it's expensive but great quality.
I would recommend this to a friendGreat deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed ink and the XL was a better deal so I jumped on it.
I would recommend this to a friendgreat quality doesnt last long
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great quality but cartridges run out fast, dont last long
I would recommend this to a friendnice size
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.like the larger size and not having to always be changing cartridges
I would recommend this to a friendNever have had a problem with HP Ink
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only wish HP consumable products were a little less expensive.
I would recommend this to a friendGood ink
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a superior ink product. I would recommend.
I would recommend this to a friendWhy not put ink cartridges symbols on outer boxes.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Suggestion- Why not put HP ink cartridges symbols on the outer boxes, so you don't buy the wrong cartridge.
I would recommend this to a friendAfter some use you get error message.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think I've bought 2 or 3 of these and they work great at first but then I think the sensor goes bad or their firmware is off. It might think you have the smaller size and after so many pages printed it says ERROR NOT HP AUTHENTIC PRODUCE RETURN TO PLACE OF PURCHASE" Your warranty is voided on this machine. Then after that it starts to not print in a reliable manor. Some words don't fully get printed. My verdict is that I get the same amount of pages printed with the regular size as I do with the XL size. I will no longer buy the XL. I don't find that it gives you more pages printed. What it does do is make me waste paper because of the poor print quality after you get the error message.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I'm sorry to hear that you were disappointed with the page yield of the XL. It is usually a better buy.
The error you saw will sometimes show up when an authentic cartridge is badly depleted. More details are provided in this online document: support.hp.com/document/c03772927
Provided that the cartridge is not damaged or defective, the ink usage will determine how long it will last. High-density prints (such as photos) will require more ink, especially if the paper is highly absorbent and the environment is dry.
That said, I have a few tips that might help lower your ink usage:
- You can use the printer's draft mode and black-only settings, whenever possible, to save ink.
- Shutting the printer down between uses can also help; however, always use the power button on the printer itself to turn it off. That lets the printer ‘park’ so that the cartridges are protected from excessive drying.
it seems that the low page yield was caused by a defective cartridge, it is always an option to contact the seller for replacement.
When a defective genuine HP cartridge is not replaced by the seller (and is still within the warranty end dates on the cartridge) you can reach out to us for support: hp.com/contactHP
Mary
HP Care
hp.com/support
Typical
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In typical HP fashion, the product is way overpriced for its usable life.
I would recommend this to a friendTo much money for to little ink
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I barely use my printer but always seem to buy ink. I have to replace all the ink 4 times a year. Maybe made 300 copies and barely 100 pictures a year. I have had the printer for almost 3 years. The ink costs $60 each time. I read switch to HP over cannon because of ink cost and how much you get out of them. Not even close.... I would barely buy 2 sets a year with same usage. Also, normally my canon would run out of colors randomly telling me it uses them properly. It seems odd that the HP would run out of ALL ink at the same time since day one.
No, I would not recommend this to a friendIncompatible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this cartridge to use on my Deskjet 5525. The printer refused the cartridge showing a “Incomparable cartridges” message. I tried to return the product at the store and they refused to return saying they couldn’t return a open product. How could I try the cartridge on my printer without open it? How would I know was not incompatible. My printer identification was on the cartridge box.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello Leonardo,
I am sorry that this happened, but maybe we can fix this.
The cartridge should be compatible with your printer, but there might be something that is making the printer not recognize it. The pull tab might not have been completely removed, or the cartridge is not completely seated into its slot. You can find steps to help figure that out in this online document (you can skip Solution one): support.hp.com/document/c02924284
If that doesn't help, the cartridge is probably defective and you should see if you can get a replacement for it.
Mary
HP Care
hp.com/support
Rip off ink
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this ink is not worth the xl price cuz they don't last longer than the regular price ones
No, I would not recommend this to a friendIt ends up too fast
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it and used only 1 week, how come, I just print some paper and that's all
No, I would not recommend this to a friendOk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This ink cartridge is a little different than the one I normally get from HP
No, I would not recommend this to a friendPrinterink
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 564 Xl is not working on my printer. The printer calls for HP564 Photosmart Plus. The salesgirl recommended this. Please advise.
I would recommend this to a friendBrand response from HP Team
Posted .Hello,
The XL cartridge should work on your printer. It is upsetting that you are having this problem. Let's walk you through all of the solutions.
It is plausible that the XL cartridge is unsecured within the cartridge holder. Ensure you hear a clicking sound. It could be that the printer isn't recognizing the cartridge. Restart the printer, then reinsert the cartridge.
The last option is a return or exchange. Visit the Best Buy return site at https://www.bestbuy.com/site/help-topics/return-exchange-policy/.
- Amanda
HP Care
http://hp.com/support/