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Customer reviews

Rating 4.7 out of 5 stars with 3082 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the superb ink quality and its longevity. The affordable price is also frequently praised, along with the cartridges' ease of use and compatibility with various HP printers. Positive feedback highlights the product's value and user-friendliness. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 3,082 reviews
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order and I just had to pick it up. Had to wait a little bit but that’s okay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    toner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivers the quality I expect. I know I can always find this product at Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Color cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't last that long before it had to be replaced.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Runs out quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs out fast of ink and would like to get more.!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality not very good in color ink cartridge

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sold wrong ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad clerk at the store said I needed hp 60 for my printer and they were wrong. I needed hp 63. I had to return it to the store.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for something that does not produce . this also runs out of ink after just 7 copy's . maybe I need a better printer, that supply's better options......

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Lisa,

      I am sorry that the cartridge ran out too quickly. . I can understand if you are disappointed

      If the poor performance appears to be due to a defective cartridge, please consider returning it to the seller. You can return it or exchange it either to the store or by mail. Information about that can be found at:
      https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c

      Mary
      HP Care
      hp.com/support HP

  • Rated 4 out of 5 stars

    Keep it working

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my printer for a while, but every time I swap out the cartridge… my HP printer does what it is supposed to do.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought the regular ink cartridge and the XL and ink just runs out too quick. Only use for general home use and daughters school assignments and seems we r buying ink way too often. Next printer we buy will not be an HP.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 1 out of 5 stars

    Way too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These printer jets are super easy to use and work quite nicely in cannon printers. The price, however, is so egregiously high that overall the product warrants only 1 star.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Printing Ink that does not last long!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the HP Envy 5530 for several years and we do not print very often, but it seems like the ink only lasts a few printing jobs and then requires replacements. I would look for another type of printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Printers love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall best ink choice for my printer usage by far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer cartridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found HP cartridges are always very high quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ink always works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink might be a little more expensive than getting it online but they always have them in stock when needed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not too much ink!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't expect this last so short, I read the reviews about buying XL cartridges to last longer but this was really dissapointing

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      That does sound disappointing indeed. I am sorry to hear about this, but hope to help.

      It is generally agreed that XL cartridges are a better value. How long a cartridge will last is based on how you use it.

      When your prints are high-density (such as images and graphs), they will use more ink, especially if the paper is very absorbent and the air is dry.

      Here are some things that might help you:
      - Use the printer's draft mode whenever possible, to help stretch out both black and colored ink
      - Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying.
      - Shutting the printer down between uses will save electricity and a few drops of ink here and there that are used to keep the inkjets cleared and ready for your next print job.

      When it appears that the product was low on ink or defective when you got it, you can look into returning or exchanging it. Information about that can be found at:
      https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Might be time to get a new printer....

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things never last as long as you would think. The printer also thinks they aren't HP cartridges.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      While it might be time to get a new printer, there are some remediation steps you should try first. The automatic printer maintenance setting is a good start. Manually clean the print rollers in the printer and the cartridge's printhead.

      To stretch the ink, turn to the draft mode or print preview. Consider buying the XL cartridges; they last longer. Our support team is available to help you at www.support.hp.com/us-en/contact-hp/.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    u bhatt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not work with my printer. Tried to return. Bad return policyonly 14 days from purchase. Unopened and 20 days old got stuck paid $55 waisted. ever going to shop at Bestbuys again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Wrong cartridge for my printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably fine for the right printer. A slip of the finger and I ordered this instead of 63

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 1 out of 5 stars

    Good,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent ink cartridge. Lasts long time.my table top is old but still prints great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It was just ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the first time one did not work. I had to return to the store and thankfully they replaced it. They normally don't so all worked out. The second one no problem

    I would recommend this to a friend