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Customer reviews

Rating 4.6 out of 5 stars with 3505 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the 60 Standard Capacity Ink Cartridge for its excellent ink quality, affordable price, and ease of use. The cartridge's overall performance and compatibility with HP printers are also appreciated. However, some customers have noted concerns about its availability and page yield.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 3,505 reviews
  • Rated 1 out of 5 stars

    ink would not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if ink was old but when installed in printer would not work. Tried to exchange at best buy and refused. Waste of money will now go to staples or elsewhere for ink supplies.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink works great...before I run low!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be great if HP would partner with Best Buy to bring down the price of ink cartridges: Buy a cartridge, bring the empty one back receive a nice discount and buy another. Everyone wins.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The ink leaked out of the cartridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black ink leaked out of the cartridge, and I had to clean up the mess inside the cartridge compartment. Also, as a result, the printer ran out of black ink prematurely.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is too expensive for a feel drops of ink. You can buy gallons of gasoline with this price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It was defective. Empty or dry.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally I do not have a problem with my HP 60 Black or Tri Color from Best Buy. This was my first Dud.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to help my grandpa to get his printer working. This didn't work and was pretty expensive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ink deficit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not last long enough. Once you refill the setting page uses up half the ink. Very frustrating.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cartridge was defective, printer screen would read "not hp cartridge" "chech print cartridge) would not print right

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This starts out good, but doesn't ever seem to last as long as they are supposed to.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dry cartridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I put it in my printer it registers it as empty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad cartridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know why I cannot use it can be detected by the printer

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Cathy,

      I am sorry to hear about this. I can well understand if you are not happy!

      According to the Best Buy site's Return & Exchange Policy information:
      "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees."

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Only had one black ink cartridge in stock.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish there was a HP60 Tricolor cartridge in stock.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Printer ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a pain to put in the printer. Price is reasonable. Like best buy that's why I buy it there

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    cartridge dried

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the new cartridge was dried up and would not register on my printer that i put a new one in.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Limited use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing runs out of ink so quickly I can barely print anything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in desperate need of a new cartridge and they had plenty on hand

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink dries out so fast says it does 120 pages it dont

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    cartridge dispenses ink not well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this cartridge is not dispensing the ink very well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keeps my printer working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase @ Best Buy 'cause it is near & reasonable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Good price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and a great page yield per cartridge. I have had no problems with this cartridge and would recommend it for anyone who needs quality printing on a budget. However, the printer that I recommend is the HP e-printer and that one takes the 61 cartridge number which is the same price and page yield as the 60.

    I would recommend this to a friend