Customer Ratings & Reviews
- Model:
- CR259FN#140
- SKU:
- 11006204
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the excellent ink quality, which is frequently highlighted as a major positive. They also value the product's good price, ease of use, and overall strong performance. Furthermore, customers find the compatibility information clear and appreciate the availability of the cartridges.
This summary was generated by AI based on customer reviews.
Brand new cartridge faulty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After the drive thru beat but then home one of the cartridge was bad. So we had to drive back for a new one. Frustrating with the waste of this me for a brand new product.
No, I would not recommend this to a friendA valuable package with savings in mind!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A combination package of color and black-and-white print cartridges for HP printers with a cost-savings incentive.
I would recommend this to a friendRuns out quick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure if it’s the printer or the ink but I find myself having to replace the cartridges very often and I don’t really print much. It’s also very expensive! It adds up.
No, I would not recommend this to a friendcrome book
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just a nice small computer. The only problem I have not been able to print. I need a new wireless printer
I would recommend this to a friendPrint quality is good, but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably not the problem of the cartridges, so much as the printer; but these run out much, much faster than my old printer (which used 264 cartridges). Not very pleased with either (new printer is HP Envy 4500)
No, I would not recommend this to a friendNot a good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the cost. Did not get very many pages printed before it ran out of ink!
No, I would not recommend this to a friendran out of color in just a few days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the new printer now uses 61's and my first replacement started fading out after just a few days and probably 10 pages of color. Pretty disappointed so had to get another pack. We will see how they hold up.
No, I would not recommend this to a friendn/a
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.work alright. always hp ink cartridge ok. i am glad i bought it from bestbuy at good price
I would recommend this to a friendWhy so little ink?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These just keep getting more and more expensive. I don't think there is as much ink as there used to be because the ink seems to disappear.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello Barb,
I am sorry you have had this experience. I can understand your disappointment when the cartridges seem to run out too quickly.
Doing high-density prints (like images and graphs) will use more ink, especially if the paper is highly absorbent and the surrounding air is dry.
Here are some things that might help lower your ink usage:
- Consider using XL cartridges. Most people say they are a much better value
- Set the printer to draft mode whenever possible
- Using the black-only setting will save on colored ink usage.
- Shut the printer down between uses
- Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying
- Subscribe to Instant Ink, then you only pay by the page and not for the cartridges themselves
You can make returns or exchanges either to the store or by mail if the poor performance seems to be due to a defect. Information about that can be found at:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary
HP Care
hp.com/support
- Pros mentioned:Ink quality
CJ Sabo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color cartridge was great. The black cartridge lasted 2 months. Horrible.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi CJ,
I am very sorry for the uneven experience with the black cartridge. It is our goal to ensure our products meet customer expectations.
Consider that most users print in black ink more frequently than color ink. Two months seems like a short time, but your printing habits drastically change the time a cartridge lasts. If you print an average of twenty pages every day, the black ink cartridge could quickly finish by the end of two months. By contrast, if you only printed ten pages over two months, the cartridge likely dried from contact with air.
We welcome your feedback at www.support.hp.com/us-en/contact-hp/.
Amanda
HP Care
www.hp.com/support/
- Pros mentioned:Ink quality
Inks don't last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ink is ok but doesnt last long ,disappointed that the ink did not last as long as the description says. But its genuine hp so won't mess up printer.
I would recommend this to a friend Excellent purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to purchase the ink cartridges that I needed at a discount using a Best Buy coupon.
I would recommend this to a friendUpset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't do very much printing, but this cartridge only lasted about a week. Something must be wrong with the amount of ink put in cartridge. Probably will not buy it again.
No, I would not recommend this to a friendInk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough ink for the price. Runs out very fast and not good quality.
No, I would not recommend this to a friendWish these would last longer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ideally I would have a different printer, but I was in need of a machine and it was affordable. The ink on the other hand is not the most affordable. It seems to run out pretty quickly too, and they want to waste ink by performing a cartridge alignment. I'm a bit cynical about how they track your ink levels and do not allow third party cartridges, why have DRM on a cartridge?! I'm always doing research into replacing my printer, ideally one that doesn't track your usage.
No, I would not recommend this to a friendI like this ink cartridges for the quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having the color and black cartridges in the package in the same package is nice and makes great copies. I wish that the ink would last a little longer.
I would recommend this to a friendDo Not Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give this a zero stars if that was an option! Purchased cartridge in store and upon installation the cartilage was defective. You cannot return any cartridge once you open it (even if the cartridge is defective). Purchase from another store or even Amazon so if something is wrong with your purchase you can return it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there Brittany,
I completely hear and understand your feelings. Each HP vendor sets its own return policies. The policy for Best Buy is listed at www.bestbuy.com/site/help-topics/return-exchange-policy/. In the future, check out the policy before buying the product. Please let us know if HP can be of service in any other way.
Amanda
HP Care
www.hp.com/support/
Great ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always go with the originals when purchasing ink for your printer the best way to go
I would recommend this to a friendBest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great ink cartridge. I have been using hp ink cartridge ever since I can remember.
I would recommend this to a friendOver priced
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is cheaper to buy a new printer with ink than to just buy the ink.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
It should not be cheaper to buy a new printer than to print. I'm very sorry that the printer yields are so low. First, try to take account of your pages. What type of paper are you using? Second, are you considering any changes to your settings? Switching to black ink saves on color. Try to scan all of your pages. If you need assistance, our team is always here.
Amanda
HP Care
www.hp.com/support/