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Customer Ratings & Reviews

$67.99

Customer reviews

Rating 4.7 out of 5 stars with 13858 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers appreciate the excellent ink quality, which is frequently highlighted as a major positive. They also value the product's good price, ease of use, and overall strong performance. Furthermore, customers find the compatibility information clear and appreciate the availability of the cartridges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 675 Showing 13,481-13,500 of 13,858 reviews
  • Rated 1 out of 5 stars

    Ugh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly it was out of date and completely dry. It was the only one of the type I needed on the shelf. Wish I had looked more closely at the date!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ink is ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xl version a little expensive! Dries out a little to fast guess that’s what happens when one buys the less expensive one. Lesson learned

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get the ink I needed at my local Best Buy because it was in stock.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Quick to dry out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't print often enough (every couple of days) the ink would dry out. Not sure if I have just had bad luck with them or if this is standard with this brand of ink.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ink depleted too soon.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink was purchased solely for personal use. After unable to locate high yield cartridges, I purchased this pair (color/black and white combo). Ink didn't last as long as expected.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good quality but runs out quick

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Streaks or running throughout their use but realistically your gonna be able to print fewer than a hundred pages before your ink runs out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It worked in the beginning

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may have purchased some faulty cartridges. Even though I barely used them, the cartridges dried up after a couple of months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy original hp toner it is the best buy for the money and quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Grief

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my printer for almost 5 years now, this is the first time I’ve purchased ink and one of them simply did not work. I guess that happens from time to time but the issue was upon trying to exchange it. Since I obviously had to open the package, staff gave me a Difficult time and that was so not necessary.

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there Shawamar,

      I am sorry the return process was not easy. We hope our vendors provide a positive ink-buying experience. To avoid this scenario in the future, you may return the cartridges online. Best Buy takes returns at www.bestbuy.com/site/help-topics/return-exchange-policy/. Be sure to comply with the return policy set by Best Buy.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Pros mentioned:
    Ink quality

    Rated 1 out of 5 stars

    Great print quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great print quality But don’t last long at all I ended up buying a new Canon printer which goes a lot further

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cheapest place to buy ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked several places and this was cheapest place to buy the ink I use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runs out too fas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ink but it runs out too fast. I have to refill it every month

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product on 3/8/20 When I opened the package today to load my ink cartridges, the cartridges inside were opened and the cartridges inside were used up. This was the worst experience I have ever had at a store that would sell used up ink cartridges. Then I go online to report the issue and there is no store chat or email available to report the issue and the store is not open.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It is ink, they rob us. I bought a Laser Printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink prices have gotten out of control with just about any printer. A color Laser in the long run would be cheaper.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ink cartridge runs out very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink cartridges run out of ink very quickly. I have only printed a couple of pages in colour and the cartridge is printing inconsistently and off colour.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good ink quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this ink for several years and. It’s good quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    INK CARTRIDGE PROBLEMS!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVE HAD NOTHING BUT PROBLEMS WITH BUYING INK AT BEST BUY. TWICE I GOT HOME PUT THEM IN AND THEY SHOW UP AS " NOT GENIUNE, " SO I HAD TO GO ALL THE WAY BACK TO THE STORE ACROSS TOWN AND EXCHANGE THEM, THE NEW INK EACH TIME DID WORK JUST FINE, BUT IT SEEMS THE INK DOES NOT LAST AS LNG AS IT SAYS IT WILL, I DO NOT GET AS MANY PAGES OUT OF EVERY CARTRIDGE, SO IM STUCK WITH THIS DELIMA, UNLESS I BUY A DIFFERENT PRINTER, AND I CANT AFFORD TO DO THAT,SO IM NOT HAPPY WITH YOUR INK

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    same problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement, took 3 months. I seem to have the same problem, freezer door icing up. I will call customer service to see about another replacement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great ink. The colors are colorful and the black is black.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hp cartridge 61

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently opened my black ink cartridge, it had the right number on it but the wrong cartridge, I kept trying to get it to align but the printer did not recognize it. So I put the old cartridge back in and it worked perfectly. Now I have to spend more money to get the right one. The expiration date on package is October 2121. I’m referring to only one cartridge.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I was unhappy to find you are having this problem. I understand if you are upset by this.

      Usually when the printer will not recognize a cartridge with the correct number, it means that the cartridge is defective.

      You can return it or exchange it either to the store or by mail. According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."

      Mary
      HP Care
      hp.com/support HP