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Customer Ratings & Reviews

$67.99

Customer reviews

Rating 4.7 out of 5 stars with 13858 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers appreciate the excellent ink quality, which is frequently highlighted as a major positive. They also value the product's good price, ease of use, and overall strong performance. Furthermore, customers find the compatibility information clear and appreciate the availability of the cartridges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 676 Showing 13,501-13,520 of 13,858 reviews
  • Rated 1 out of 5 stars

    jghgh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Ink is Overpriced and runs out of ink too soon. But off label brands are even worse.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, but I need to get the printer heads cleaned out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say? These always perform well. Never a problem.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the ink that goes with the printer I bought. I ended up finding a similar product for much less on line, so I don't recommend the original.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great deal on ink for my printer at the house and in my semi

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 1 out of 5 stars

    expensive for small amount of ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fit into the printer fine. Prints fine. Not too many pages. too expensive- costs as much as the printer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Short lived black cartridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black cartridge ran out of ink really fast under my normal usage.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Extra Cartridges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased extra ink cartridges, because I don't like running out. There is no need to join the program for cartridges because I don't print a lot.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always installs without any problems and get good mileage

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Low useful life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP printer uses these cartridges, it's shame that the ink doen't last too much. The ink gets dry inside the cartridge pretty easy as well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this ink and after few prints two days later it was gone. I think its a rip off. You almost don't have a choice after the printer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pricey for not so many prints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packaging is simple to open. Product is easy to install. however, I don't feel I'm getting good printing quantity for the price of the product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace the ink in my printer and the ink didn’t even work. Not sure if it had dried up or what happened

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am very sorry that you received cartridges that didn't work. I can understand why you were disappointed!

      When you get a cartridge that does not work properly, you have the option of:
      - contacting the seller for a replacement or refund
      - contacting us if the problem seems to be a defective genuine cartridge that was not replaced by the seller (but still within the warranty ends date on the cartridge): hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, I just wish the ink lasted a bit longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for all of my computer needs I shop best buy first !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ink works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what my printer needed. Colors are good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it said it was compatible with my printer, it did not work. Not sure if it was a bad one in the bunch or what.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Jesse,

      I'm sorry that the cartridges did not work.

      If you there is something wrong with the cartridges, you are always free to contact the seller to make this right for you.

      If a problem seems to be a genuine HP cartridge that is defective, that it is not replaced by the seller (and is still within the warranty end dates on the cartridge) you can reach out to us for support: hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Lasted a week

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a teacher. I purchased at the beginning of the school year. I made less than 50 color copies (with a minimal amount of color) and my cartridge lasted 1 week. The black cartridge lasted an additional week. I will purchase another printer before buying more cartridges for this printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Black HP 61 Cartridge Problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a HP Black Ink Cartridge 61. The cartridge when installed caused a printer message that said Black Cartridge Problem. I have never had this happen before. I tried installing it several times to make sure I was putting it in correctly. I won't be purchasing from Best Buy again.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      Your review is puzzling because I haven't heard of an error message called the black cartridge problem. We can infer it is not a cartridge insertion or recognition error from your troubleshooting. Verify the ink levels, as you could simply need a new cartridge. The other scenario that could have occurred is a defective cartridge. In this case, a return is your best bet. The site for returns is www.bestbuy.com/site/help-topics/return-exchange-policy/.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't print very often. We've noticed this product to dry up before it runs out of ink. HORRIBLE! We've used other after market printer refill brands and have never seen this type of problem. Save your money and go aftermarket refills. Printers get replaced quicker these days. Why insist on the name brand refills because the instructions say you have to. I would not buy again. Waste of money. Regret

    No, I would not recommend this to a friend