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Customer Ratings & Reviews

$67.99

Customer reviews

Rating 4.7 out of 5 stars with 13858 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers appreciate the excellent ink quality, which is frequently highlighted as a major positive. They also value the product's good price, ease of use, and overall strong performance. Furthermore, customers find the compatibility information clear and appreciate the availability of the cartridges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 682 Showing 13,621-13,640 of 13,858 reviews
  • Rated 1 out of 5 stars

    Very small amount of ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't understand, why so little ink in the cartridge. I used this cartridge less than a few weeks and run out of ink.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too expensive for the number of prints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The above sums it up. When it cost more to operate something than the market value of the something, someone is abusing the system.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Black cartridge did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color cartridge was okay but the black cartridge did not work even after repeated attempt to troubleshoot

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Product Ever Purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I printed 5 pages and a few days later the ink was all dried up. So I paid $50.00 for 5 pages.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am concerned that you had such terrible page yield from the cartridge. You should have been able to print many more pages.

      Here is some information that might help get your cartridges to last longer:
      - A high-density print (like a photo) will use the ink more quickly than a low-density print (a text-only document), especially if the paper is highly absorbent and the environment is dry.
      - Using the draft and black only settings on your printer can help save ink.
      - Shutting the printer down between uses can help. However, always use the power button on the printer itself to turn it off. That will let the printer 'park' itself so that the cartridges are protected from excess drying.
      - If you suspect there was something wrong with the cartridge, you are always free to contact the seller to ask for refund or replacement.

      If a defective genuine HP cartridge is not replaced by the seller and is still within the warranty end dates on the cartridge, you can reach out to us for support anytime. hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Doesn't last very long.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea if this is how all printers are but the ink for this HP printer doesn't last very long at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had all the printers ink with 15% off and I used my birthday reward of $5 to make the deal sweeter.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    fare product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed in my printer. and after 2 months, it running out of ink. i only used 4-5 times

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ridiculously overpriced for what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ridiculously overpriced for what it is - seriously, it's ink in a little plastic box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this ink, seems like it dries up very fast if unused. Great when it works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ink goes out real quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like it need to get another printer ink leave out to fast it empty already.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    cartridge prints perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have any problems printing. the service was very good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since I am paying almost $1500 a gallon for the ink I would think it would last longer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The black ink cartridge was not full

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed . I dont think they were worth the money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Part of it didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black ink cartridge did not work in printer even though it was the proper cartridge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sales person suggested wrong product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person gave me wrong product. Now I am stuck with product I can not use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will bring in ASAP for a refund, purchased another elsewhere which is fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Necesary for the printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one four months ago. it was not work. No guarantee in My purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black ink cartridge printed maybe 10 pages before running out of ink.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am sorry that the cartridge was used up so quickly. Black is used a lot in most print jobs, but It does seem that you should have been able to print many more pages.

      It's hard to tell, but it might not be the cartridge itself. It is possible that the cartridge clogged up and might need cleaning. Your printer should have an automatic routine to do that. Check the user guide, if you don't know how to start the cleaning.

      If that helps, the printer might have been turned off using a power strip or switch.The printer should always be turned off using the power button on the printer itself. That will let the printer 'park' itself so that the printhead is protected from excess drying. That can cause clogs to form in the tiny nozzles that spray the ink onto the paper.

      If you are dissatisfied with a cartridge, you are always free to contact the seller. You could contact us for a genuine cartridge that is not replaced by the seller, but is still within the warranty ends date on the cartridge: hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Doesn’t last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not recommended, doesn’t last long at ALL, had to buy the XL version

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I'm sorry that you aren't finding the standard cartridges to be a good value.Hopefully the XL versions will be more beneficial for you to use.

      Mary
      HP Care
      hp.com/support HP

  • Rated 3 out of 5 stars

    printer ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    runs out faster than I would like and the price is high.

    I would recommend this to a friend