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Customer Ratings & Reviews

Model:
CH561WN#140
SKU:
11006250
$28.99

Customer reviews

Rating 4.7 out of 5 stars with 12790 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the excellent ink quality, affordable price, and reliable overall performance of the product. They also appreciate its ease of use, good compatibility, and convenient availability. While a few customers noted a limited page yield, this concern was rarely mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 627 Showing 12,521-12,540 of 12,790 reviews
  • Rated 2 out of 5 stars

    limited lifespan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lasts about 30-45 days if used nominally. not worth it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP-61 Ink Cartridge - Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too, too expensive (over $22) because I don't get the number of printout from it. I usually get between 20-40 pages of printouts - if that! It tends to dry way too soon. A poor business model.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I regret that you have had this experience. I can understand if you were disappointed when the cartridges seem to run out too quickly.

      Ink usage usually determines how long each individual cartridge lasts. High-density prints (like images and graphs) will use more ink, especially if the paper is highly absorbent and the surrounding air is dry.

      Here are some things that might help lower your ink usage:
      - Consider using XL cartridges. Most people say they are a much better value
      - Set the printer to draft mode whenever possible
      - Shut the printer down between uses
      - Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying
      - Subscribe to Instant Ink, then you only pay by the page and not for the cartridges themselves

      If the poor performance appears to be due to the individual cartridge itself, consider returning it to the seller.

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Doesn't last long

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt like I literally bought this and had to replace. Toner is expensive and a new printer is about the same price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hp good but it rans out fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's expensive price for such a small amount of it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Irritated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as i need to print stuff for work... i put it in my printer and it wouldnt work. It kept saying cartridge needs to be replaced.. so i have no ink, and no money back...

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Elizabeth,

      I am sorry that your cartridge was not recognized. I can understand if you are irritated by that fact.

      Information about returning it to the store or by mail can be found at:
      https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c

      Mary Chris
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Ripoff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's almost cost effective to just buy a new printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The cartridge failed in my printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t happy when I installed the cartridge and my HP printer did not recognize it as a genuine HP cartridge. I still need to get to store and return it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality I think this ink was already empty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just brought this ink and it didn’t last a day that’s crazy and because I opened it I was told no refund Very disappointed and dissatisfied

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ink runs out very fast and cartridge is very small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what the printer costs buying ink has no value

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ink and it's expensive but you gave yo have it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ordered wrong one and my 30 days over to return,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    merced store closed and has affected my ability to make immediate returns, modesto to far. guess im stuck with it as its over 30 days and im not able to get to modesto. ugg

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    All dryed up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought black & tri-color and both print skipping spaces ! You know how it looks once it has gotten old & drying up I NEED REPLACEMENTS!!!!!! UNSATISFIED customer...

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am very sorry that your cartridge was not a good one. I can understand why you rated this so low.

      You can return it or exchange it either to the store or by mail. Information about that can be found at:
      https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this one is a defective package. Purchased brand new but neither computer ornprinter could detect it. And yes, it was the right one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink cartridge read not compatible with printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this ink cartridge for my printer (the assigned cartridge) and the printer said it was not compatible. Still need to return the item, but very inconvenient.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cartridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor grade ink cartridge. Cartridge did not work kept getting the message the cartridge was used or counterfeit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cartridge did not work in my printer. That is the second one I have purchased from best buy that did not work. Bought one from target and it worked perfectly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Points

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not got point for 2 months from purchasing. I called and chat 5 time already. but still not get it. Poor service!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hp ink love the printer connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough ink. I bought the wrong number by mistake but have you ever opened one before then the minimal amount of ink doesn't last long.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DEFECTIVE BATCH?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second ink cartridge that I purchased that did not work. I kept getting an error on my printer that the cartridge was "bad" thankfully Best Buy exchanged it and the new one worked!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Print less sheets than the product offers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says that I can print 190 sheets, but only works for around 90 sheets.

    No, I would not recommend this to a friend