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Customer Ratings & Reviews

Model:
CH561WN#140
SKU:
11006250
$28.99

Customer reviews

Rating 4.7 out of 5 stars with 12790 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the excellent ink quality, affordable price, and reliable overall performance of the product. They also appreciate its ease of use, good compatibility, and convenient availability. While a few customers noted a limited page yield, this concern was rarely mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 628 Showing 12,541-12,560 of 12,790 reviews
  • Rated 1 out of 5 stars

    Cavemannsaneman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big Time overpriced overpriced big time 30 bucks for a little bit of ink ridiculous thanks anyway I go somewhere else next time 6

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It was horrible !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got at most 20 copies from it before it was totally depleted of ink. It was unbelievable! So disappointing!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mistake cost me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I selected the wrong size. I lost money I NEEDED 65

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered two inks. One was defective. Could not return it beacause it was opened. I had to open it to use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this same ink for years. Always lasted me six months. It didn't last one month. Tried to return it thinking it was a bad cartridge. Bestbuy said No.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer repeatedly says it doesn’t recognize the cartridge. Total waste of $30.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ink

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good but needs more ink probably should of bought the biggest one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this ink before and did not have any problem. This one was no good. It had to be defective.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cartridge did not work. Suppose to be capable for my printer, it was not. Tried several times.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Lenny,

      I viewed your review. We desire satisfaction, which I see we did not achieve in your case. I am guessing you have trouble fitting the cartridge into your printer, although your post is a bit vague. Regardless, please contact us. We want to solve the issue. Our contact information is at www.support.hp.com/us-en/contact-hp.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    Easily run out of ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reccommend to get xl or try other printers like canon or epson based on others feedback, it lasts longer than hp printers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad HP 61 ink cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a HP #61 printer ink cartridge and after printing out 8 pages a message came on that I was getting low on ink! I just bought the ink!!!

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      I'm so sorry that you experienced poor page yield with the cartridge! It certainly seems that you should have been able to print more.

      If you suspect there was something wrong with the cartridge, you are always free to contact the seller. You can find them through Your account > Your Orders.

      If the low yield is cause by a defective genuine HP cartridge is not replaced by the seller and is still within the warranty end dates on the cartridge, you can reach out to us for support anytime: hp.com/contactHP

      Chelsea
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Limited use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my printer but the ink cartirdges required for it, I hate. These cartridges do not last long at all and it seems as if I am constantly buying ink.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I had a coupon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th ink is too expensive! I had a Best Buy coupon, though! Kudos for the coupon! Although the ink is too expensive; Best Buy is TOPS! in Consumer/Business Electronics...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    INK Purchase does not work

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Printer reports that cant't use it. Completly new and now without black ink the printer doesn't work

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Antonio,

      I am sorry that your cartridge was not used by the printer. I can understand if you are irritated by that fact.

      Information about returning it to the store or by mail can be found at:
      https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c

      Mary Chris
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Defective product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specific cartridge I received is defective. Now have an error on my printer and can’t get rid of it.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Regina,

      I am sorry that the cartridge was defective. The error should go away once you get a good cartridge to replace it.

      The seller is responsible for the product they sent to you. When you receive a cartridge that has a defect, please check about returning it to the seller.

      Mary Chris
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink didn’t work had to return it. I was very great full that Best Buy return it for me. I did buy two additional inks just.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ink worked well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised it didn't last long. First cartridge lasted about 20 pages maybe 3 days. I was disappointed. I think it was old.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    delivery time was excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered ink cartridge to be mailed. Initially stated it would be 5-7 days but was delivered in 3

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waiste

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if mom was defective but the ink did not last nowhere near as long as other brands

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am very sorry if you are disappointed that the cartridge ran quickly. It does seem like it should have lasted longer.

      If it appears that poor performance is due to a defect or you got a cartridge that was already low on ink, please contact the seller.

      According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Ink cartridge don’t last.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink cartridge has to be the worst because it only lasted for about 120 sheets then it was basically out of ink.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I'm sorry that the cartridge did not last as long as you thought. The page yield is approximate and based on industry-standard ISO testing.

      Actual number of pages depends on many factors, high-density photos and the like use ink more quickly and lots of black is used on just about every print job.

      If you feel there was something wrong with a cartridge, you can always contact the seller to see about a replacement.

      Mary
      HP Care
      hp.com/support HP