Customer Ratings & Reviews
- Model:
- CH561WN#140
- SKU:
- 11006250
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the 61 Standard Capacity Ink Cartridge favorably, particularly praising its ink quality, price, and ease of use. Users appreciate the cartridge's flawless performance and compatibility with their HP printers, along with its simple installation process. However, some customers have expressed concerns regarding the page yield of the cartridge.
This summary was generated by AI based on customer reviews.
Doesn’t work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My printer repeatedly says it doesn’t recognize the cartridge. Total waste of $30.
No, I would not recommend this to a friendDidn't last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using this same ink for years. Always lasted me six months. It didn't last one month. Tried to return it thinking it was a bad cartridge. Bestbuy said No.
No, I would not recommend this to a friendBad HP 61 ink cartridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a HP #61 printer ink cartridge and after printing out 8 pages a message came on that I was getting low on ink! I just bought the ink!!!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I'm so sorry that you experienced poor page yield with the cartridge! It certainly seems that you should have been able to print more.
If you suspect there was something wrong with the cartridge, you are always free to contact the seller. You can find them through Your account > Your Orders.
If the low yield is cause by a defective genuine HP cartridge is not replaced by the seller and is still within the warranty end dates on the cartridge, you can reach out to us for support anytime: hp.com/contactHP
Chelsea
HP Care
hp.com/support
INK Purchase does not work
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Printer reports that cant't use it. Completly new and now without black ink the printer doesn't work
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Antonio,
I am sorry that your cartridge was not used by the printer. I can understand if you are irritated by that fact.
Information about returning it to the store or by mail can be found at:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary Chris
HP Care
hp.com/support
Easily run out of ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I reccommend to get xl or try other printers like canon or epson based on others feedback, it lasts longer than hp printers.
No, I would not recommend this to a friendDefective product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The specific cartridge I received is defective. Now have an error on my printer and can’t get rid of it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Regina,
I am sorry that the cartridge was defective. The error should go away once you get a good cartridge to replace it.
The seller is responsible for the product they sent to you. When you receive a cartridge that has a defect, please check about returning it to the seller.
Mary Chris
HP Care
hp.com/support
Limited use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my printer but the ink cartirdges required for it, I hate. These cartridges do not last long at all and it seems as if I am constantly buying ink.
No, I would not recommend this to a friendI had a coupon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Th ink is too expensive! I had a Best Buy coupon, though! Kudos for the coupon! Although the ink is too expensive; Best Buy is TOPS! in Consumer/Business Electronics...
No, I would not recommend this to a friendreturned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ink didn’t work had to return it. I was very great full that Best Buy return it for me. I did buy two additional inks just.
I would recommend this to a friendInk worked well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised it didn't last long. First cartridge lasted about 20 pages maybe 3 days. I was disappointed. I think it was old.
No, I would not recommend this to a frienddelivery time was excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered ink cartridge to be mailed. Initially stated it would be 5-7 days but was delivered in 3
I would recommend this to a friendWaiste
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if mom was defective but the ink did not last nowhere near as long as other brands
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am very sorry if you are disappointed that the cartridge ran quickly. It does seem like it should have lasted longer.
If it appears that poor performance is due to a defect or you got a cartridge that was already low on ink, please contact the seller.
According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."
Mary
HP Care
hp.com/support
Too costly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too costly. Paid less for same or better quality online!
No, I would not recommend this to a friendInk cartridge don’t last.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This ink cartridge has to be the worst because it only lasted for about 120 sheets then it was basically out of ink.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I'm sorry that the cartridge did not last as long as you thought. The page yield is approximate and based on industry-standard ISO testing.
Actual number of pages depends on many factors, high-density photos and the like use ink more quickly and lots of black is used on just about every print job.
If you feel there was something wrong with a cartridge, you can always contact the seller to see about a replacement.
Mary
HP Care
hp.com/support
HP 61 cartridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You had what I needed, however it still work in my printer.
I would recommend this to a friendBrand response from HP Team
Posted .Hi Harr,
Based on your comment, it sounds like you are having a challenging time with the cartridge. We want the cartridge use to be simple and easy for our customers. I am sorry that has not been the case for you.
I want to help you. Your comment contains limited details, which restricts my ability to troubleshoot. Therefore, I recommend reaching out to our support team with more information at https://support.hp.com/us-en/contact-hp.
- Amanda
HP Care
http://hp.com/support/
USELESS!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cartridge for the price does not hold enough ink. Your better off with a laser printer! More longer use of the prnting!
No, I would not recommend this to a friendseems like the cartridges are not filled with enou
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.everytimei buy ink i usually run out in 1 day i dont think the ink cartriges are full of black ink
No, I would not recommend this to a friendNot sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the larger ink cartridge last time and it didn't seem to last any longer than the regular one
I would recommend this to a friendcartridge ran out after only 50-75 sheets
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't understand why it is the last 4 cartridges have not lasted more than 50 pages. Is this an intentional play on the part of HP?
No, I would not recommend this to a friendToo pricey!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dries up fast when I go away on a trip and have to keep buying new ones although I hardly use! HP printer is biggest ripoff!
No, I would not recommend this to a friend