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Customer Ratings & Reviews

Model:
CH561WN#140
SKU:
11006250
$28.99

Customer reviews

Rating 4.7 out of 5 stars with 12790 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the excellent ink quality, affordable price, and reliable overall performance of the product. They also appreciate its ease of use, good compatibility, and convenient availability. While a few customers noted a limited page yield, this concern was rarely mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 630 Showing 12,581-12,600 of 12,790 reviews
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer did not recognize this cartridge and indicated it was “counterfeit”

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Willie,

      I'm sorry that you were sent what appears to be a counterfeit. You can use the following link to confirm that this is a non-original ink cartridge: hp.com/go/anticounterfeit

      For a replacement, contact the seller, you can find them through Your account/Your Orders. If you have trouble with them and think you have a valid complaint, you can contact Amazon customer service.

      If it turns out to be genuine after all and is within the warranty date, you can contact HP support for a replacement: hp.com/contactHP

      Chelsea
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item does not last long it only works for a few copies waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I haven't received my order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still waiting on my order to arrive. I am still waiting on my order to arrive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ink

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too expensive+ for how long it lasts 1 2 3 4 5 6 7 8 9 0

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the wrong item and had to go toy local store to exchange it . Very inconvenient.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money adds up since you have to buy color and black ink separately

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Membership gives me great proces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase supplies from Best Buy. Easy to purchase on line and pick up at store

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Ink ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst Ink ever! Use it and it runs out quicker than other type of ink

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does what it needs to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to do, wish more pages could be printed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s said it can print 190 pages but it didn’t even print 30 pages

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nonfunctional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink cartridge did not work. I need to return it.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi JP,

      I am sorry that you received a cartridge that did not work. Assuming that a cleaning (an option from the printer menu) does not help, you must have gotten a defective cartridge and can return it.

      According to the Best Buy site's Return & Exchange Policy information:
      "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees."

      Mary
      HP Care
      hp.com/support HP

  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well is ok I printed a good amount of pages and still

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Love my I-pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and the speed in which it delivers my e-mails is easy to enjoy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    good ink cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ink cartridge for most purposes. Good value for money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work out of the box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer won't accept the ink cartridge keeps giving me an error.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hp ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Choose another ink. These HP ink cartridges really suck

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Aubrey, sorry to hear you are experiencing an issue with your HP 61 Black Ink Cartridge. If you suspect you have received a non-original cartridge, please contact the seller. To resolve the issue, you can try cleaning the electrical contacts as shown in Step 3 http://hp.care/2qsfLG1. If this doesn’t resolve the error please contact the seller for a replacement. Otherwise, contact HP Support for a replacement http://hp.care/2nbNQFi Note most printers in this product range can operate in single cartridge mode (i.e.: remove the black and operate with just the tricolor cartridge) HP

  • Rated 1 out of 5 stars

    Rip off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printed 2 double sided pages and ink was loww. Rip off!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too expensive dont last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for a cartridge that last about a week

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ink did not work in my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ink did not work in my printer had to buy the 61 xl.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    the ink is not good , does not print black has it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suppose to print. So my review for the ink is very poor.

    No, I would not recommend this to a friend