Customer Ratings & Reviews
- Model:
- CH563WN#140
- SKU:
- 1853073
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the 61XL High-Yield Ink Cartridge for its ink quality and ease of use. The product is also appreciated for its price and compatibility. Overall, customers seem very satisfied with this ink cartridge.
This summary was generated by AI based on customer reviews.
Ink doesn't last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The last ink cartridge we had wasn't even empty, it got clogged and we were not able to exchange it. That is disappointing with how expensive this ink is.
No, I would not recommend this to a friendshame it doesn't last long enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been buying HP ink for years but it seems that the cartridges just don't last as long as they used to and I'm replacing them a lot more often.
I would recommend this to a friendAverage price for home printer ink.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It costs to much. I could almost buy a new printer for the cost. All the other possible types of ink that I could use with my printer were not stocked at the store, on the shelves.
I would recommend this to a friendDoes the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s alright. Not the best quality printing I’ve seen but it gets the job done. I wish ink didn’t cost an arm and a leg either but. It is what it is.
No, I would not recommend this to a friendIt's ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ink is very dark and the last one didn't last me too long. I printed out a 60 page book and ran out of ink. Perhaps it's my printer that is not efficient.
I would recommend this to a friendGood for 50 pages
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if the ink evaporates over time or if HP is just filling these cartridges half-way, but after about 20 pages the ink starts to fade.
I would recommend this to a friend- Pros mentioned:Ink quality
Good quality ink cartridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy HP ink cartridges. They are good quality and I have never had a problem with them.
I would recommend this to a friend XL Not Better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Normally I found that the HP ink cartridges that claim to the XL do not produce more copies. I think that's just a rip-off. I was also very disappointed when I walked into Best Buy and found it at the ink cartridges were all gone simply because they're not getting their supply from China.? Why are we still ordering things from China instead of making them in America? Not happy.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am sorry that the cartridge didn't last as long as you thought it should. Most people find that the XL version is a much better value.
Ink usage determines how long a cartridge lasts. If the air is dry it can affect how long the ink lasts.
It might help if you shut the printer down between uses; however, always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying. Also you could consider getting Instant Ink. The subscription plans let you pay by the page. Check out the details at: instantink.com
The seller is responsible for the product they sent to you. If it was low on ink when it arrived, or if a defect is stopping it from printing, contact the seller about that.
According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."
Mary
HP Care
hp.com/support
Defective ink cartridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually had to return this item. It would not function in my printer. Got "problem with cartridge" messages on my computer. I returned it to store for an exchange, but store only had the "regular" 61 cartridge and no more of the 61XL. The regular cartridge worked fine and I got a refund for the price difference
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there,
I want to apologize for your experience. Although rare, defective cartridges diminish the client's experience. I am glad you received an exchange and a refund.
On the off chance, you have this scenario again, here is some advice. I suggest you try to turn the printer off. Take out and reinsert the cartridge. Turn the printer back on and see if the cartridge works.
If that does not work, try cleaning the copper contacts on the printhead. I would also suggest checking the ink levels in your printer.
I hope you give us another opportunity to serve you and that HP can exceed your expectations in the future.
- Amanda
HP Care
http://hp.com/support/
HP High Yield Cartidge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had issues with the head of the cartridge not dispensing ink even when the cartridge was full. This was a replacement and appears to be working okay.
No, I would not recommend this to a friendGreat deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal but the ink doesn't last very long. Best Buy has the best price in town. Sign up for the rewards program and receive 15% off ink and toner.
I would recommend this to a friendIt seems to be an acceptable product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It installs like the regular cartridge so it is easy to use. I can't tell if it really lasts longer though to determine if it is worth the extra money or not.
I would recommend this to a friendExpensive
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t last as long as they claim they do, unfortunately. Dry out fast. Too expensive.
No, I would not recommend this to a friendINK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cartridge did not last long at all. I will go back to using the regular size.
No, I would not recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Works as advertised. Would be a 5 except is overpriced (as are all these cartridges).
I would recommend this to a friendJust Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product works effectively, but even the cartridges that claim to be 2.5X as much ink begin to run low after only a few uses.
No, I would not recommend this to a friendThe XL version lasts longer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works. Print a page once a month to prevent early failure. Expensive ink. The O.S. on my computer will let me use this ink cartridge.
I would recommend this to a friend- Pros mentioned:Ink quality
Ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cant say much beside it work awesome. It's better it paid color plus black or 2 black
I would recommend this to a friend Associate sold me a cartridge that did not fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am grossly displeased with my recent purchase. The associate assured me that this cartridge would work on my printer even through it was not listed as compatible on the packaging. A few weeks later when I installed the cartridge and it would not work I returned the cartridge and was told it was too late for an exchange. I have been a loyal customer for many years and have purchased or influenced the purchase, of lots of computer equipment from this store. You can be assured I will not be back to Best Buy in Dothan, AL and will not recommend this store in the future. A member of management should take time to read this review and act appropriately, i.e. send me a reply.
No, I would not recommend this to a friendPest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive but we gVe to have the item quit sending these stupid surveys
I would recommend this to a friend