Customer Ratings & Reviews
- Model:
- CH563WN#140
- SKU:
- 1853073
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the 61XL High-Yield Ink Cartridge for its ink quality and ease of use. The product is also appreciated for its price and compatibility. Overall, customers seem very satisfied with this ink cartridge.
This summary was generated by AI based on customer reviews.
Too expensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This "XL" version is too expensive (specially compared to what the Printer costs); ink cartridges in general should be very cheap!
No, I would not recommend this to a friendExcellent Printing Cartridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printing cartridge. You get double the printouts of what you want.
I would recommend this to a friendInk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My problem is this ink runs out to fast or drys up but I’ll have to buy a new printer. So it is a catch 22.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I’m really sorry to know that your cartridge’s yield was not as much as you had expected. Please, let me help you to understand what happened exactly and also how to improve the number of pages available to print.
Please, considers these tips to improve the yield of your cartridge:
- High density prints (such as photos, for example) usually use more ink than low-density prints (such as text, for example), especially if the type of paper absorbs more or if the environment is particularly dry.
- Using the “draft mode” option when printing can help save ink.
- Turn off the printer at intervals when it is not being used, it helps prevent the cartridges from drying out.
-You could consider accessing the Instant Ink service, which sends you new cartridges when you need them, with flexible monthly plans for your needs. You can find our official Instant Ink site by searching the web using the keywords “HP Instant Ink.”
Denise
HP Care
hp.com/support
Low ink
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this and I dont print alot at home, my printer already says low ink. Maybe the cartridge is old, idk I wont buy it from there again.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I am very sorry that you had this problem. It has to be annoying to get a cartridge that is low on ink when you were expecting a good cartridge!
When you receive a cartridge that is not acceptable, I would advise you to contact the seller about an exchange or refund.
You can use the following link to verify if a cartridge is authentic and to report counterfeits: hp.com/go/anticounterfeit
Mary
HP Care
hp.com/support
Highly recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It last longer than the standard product. You a lot more printing.
I would recommend this to a frienddisappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after printing a few documents, my printer (envy 4500) suddenly decided that the cartridge was incompatible and i haven’t been able to get it to work since. it’s an older printer but it’s listed on the package as compatible, so not sure what happened there. disappointing that i spent nearly $50 for this and got maybe 20 pages.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
If you started printing and then received an error message, the cartridge has nothing wrong with it. The problem is that the printer isn't recognizing the cartridge. If you recently updated the firmware, it caused the error message. Remove the update, and your cartridge should be recognized. If you experience more troubles, contact www.support.hp.com/us-en/contact-hp/.
Amanda
HP Care
www.hp.com/support/
Easy to find
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ink cartrigges were easily located and reasonably priced.
I would recommend this to a friendProblem Cartridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a great difficulty printing since I put in this cartridge. The quality is horrible it does not print everything. I have contacted the company HP about this matter and waiting to have the problem rectified. I checked and it is not expired but they must be difficulty with the cartridge itself. I'm considering returning it to the store and exchanging it for a different one.
No, I would not recommend this to a friendWhat I wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What I wanted. Right size for my printer. Easy to find.
I would recommend this to a friendExperience at BestBuy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had used this Item before (also 63) the 61 stopped printing after a week. When I took it back the cashier was unpleasant and rude told me to contact the maker HP I felt that since I purchased it from BestBuy I should get help from I then asked for a manager who was again someone unpleasant and rude I am thing about never buying from you again.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I am very sorry that you had a disappointing experience. That sounds frustrating.
You are correct. Ultimately the seller is responsible for the quality of the product they sold to you. If it seems that the cartridge was defective from the start (a manufacturing flaw perhaps), then, and only then, going to HP for a warranty replacement (if it is before the date the warranty ends) would be appropriate.
Otherwise you can contact Customer Care at 1-888-BEST-BUY (1-888-237-8289).
Mary
HP Care
hp.com/support
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This type of ink cartridge does not last long enough. My previous printer used a 15 cartridge for a ream of paper. This size barely prints less than a hundred.
No, I would not recommend this to a friendInk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just your typical ink and you can always print a lot
I would recommend this to a friend- Pros mentioned:Compatibility
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fine it works it fits the printer not much else to say
I would recommend this to a friend Best ink for HP printers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HP ink works best in HP printers because the printer recognizes it and keeps track of the quantity. However, it is very expensive!
I would recommend this to a friendJust Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This ink is a waste of money, If you don't use it right away it just dries up. I have a brand new cartridge and it's like an old one that you have to shake up to get enough ink to print one page. Just a waste. I'll will stick with buying the regular cartridges from now on.
No, I would not recommend this to a friend- Pros mentioned:Ink quality
Great Ink - in a SUPER size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had anything but good luck with the ink cartridges from Best Buy - excellent quality!!
I would recommend this to a friend Great Product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been buying HP printers and toner products, never had any major issues, Bestbuy's pricing is always competitive!!!
I would recommend this to a friend- Pros mentioned:Ease of use
Black ink Dry out very fast
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This black thing easy to install but it didn’t dry out very fast
I would recommend this to a friend Ridiculous
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the fault of Best Buy, HP is INSANE !!! Doesn't matter how inexpensive their printers are, or what features they offer. You'll go broke buying ink. Shame on HP. I'm looking for another printer. I'll protest via pocketbook. I will never purchase ANYTHING made by HP again.
No, I would not recommend this to a friendWhy is ink so expensive?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I can buy a printer for $50.00 but the replacement ink for it is about the same price, this makes absolutely no sense to me. And having to buy the ink every six months is getting a little expensive. I'm really ready for this whole monopoly on printer ink to be over!!!
No, I would not recommend this to a friend