Customer Ratings & Reviews
- Model:
- CH563WN#140
- SKU:
- 1853073
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the 61XL High-Yield Ink Cartridge for its ink quality and ease of use. The product is also appreciated for its price and compatibility. Overall, customers seem very satisfied with this ink cartridge.
This summary was generated by AI based on customer reviews.
it is just an ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I guess the ink is fine, but my printer is not working
I would recommend this to a friendCartridge died just after a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very sad, the cartridge is more than 3/4th full but stopped working all of sudden. I use it on my HP 4630 Printer. It was working fine and printed around 20 sheets over a span of month. But, now the printer says cartridge not compatible or good.
No, I would not recommend this to a friendBlack cartridges not working
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 new black cartridges and 2 color ones. The color ones work perfectly and both black cartridges absolutely would not work. It’s like they had already been used.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am sorry that your black cartridges did not work. I can understand if you are irritated by it.
You can look into returning them to the store or by mail. Information about that can be found at:https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary Chris
HP Care
hp.com/support
Lousyripoffdidntwork
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I finally got the 61xl to work but only without the color in the hp4500 Printer..hewlett packard products are now junk like everything else we are importing to america ...cant wait to SHOOT this printer with my AK
No, I would not recommend this to a friendWon't buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid almost double because I was told it would do twice as many sheets of printing and that was not the case. I got a little more than the smaller less expensive ink but absolutely not enough to warrant paying almost double
No, I would not recommend this to a friendjkewghfnj
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Something changed with HP. The ink practically disappeared overnight instead of lasting forever. What a rip off HP has become.
No, I would not recommend this to a friendWould not print anything.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was talked into buying this larger size hp 61xl ink. When I opened the package, the tag that goes over the ink fell off and the ink would not print. I am very disappointed. I can't find my receipt so I can't return it.
No, I would not recommend this to a friendWould not print!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Going to return to the store. The cartridge is full....printer will not "see" it. The old cartridge prints....so...not the printer. Best Buy has no issues with returns. Great store. The color cartridge was fine.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You sent me a small one not the XL You have billed me for the XL and I have no way to contact you I will never do business with you again
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Beth,
I regret that your shipment was not correct. That had to be disappointing, all right.
You can return it or exchange it either to the store or by mail. Information about that can be found at:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary
HP Care
hp.com/support
Does not work most of the time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need this item but this does not work most of the time. I need one that works all of the time!
No, I would not recommend this to a friendDidn't work in my printer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was supposed fit the HP Envy 4500 printer. When I tried to install it I got a message that it wasn't the correct ink cartridge for the printer.
No, I would not recommend this to a friendBLACK GOLD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ink is fine. Cost for it is NOT! HP? Is cost for ink cartridges really that expensive to make?
I would recommend this to a friendBrand response from HP Team
Posted .Hello,
I’m sorry that you aren’t entirely satisfied with this cartridge. We always aim to provide a satisfactory product experience for our customers, and I regret that we fell short here. I can understand how disappointing this must be for you.
If you want cheaper cartridges, I can recommend our Instant Ink program to you. Here you only pay per printed page and not per used cartridge. If you have used up all your ink, we also automatically send you a new one. We offer flexible monthly rates that also feed your needs. More information here: instantink.hpconnected.com
If there is anything else, we can do for you, please don’t hesitate to contact us directly. We would love to help you amend any problems you might be having. You can reach us here: hp.com/contactHP
Denise
HP Care
hp.com/support
HP Ink
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HP insta-ink is the way to go for me. Too expensive when cheaper options are available at the same quality.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Barbara,
I regret that you were disappointed when these cartridges seem to run out too quickly. However, it is great that you've found that Instant Ink works well for you.
Ink usage usually determines how long each individual cartridge lasts. High-density prints (like images and graphs) will use more ink, especially if the paper is highly absorbent and the surrounding air is dry.
With Instant Ink, you pay by the page rather than for the cartridges themselves. People who print a lot of high resolution printouts will find that Instant Ink is a good option for them.
Mary
HP Care
hp.com/support
Small amount of ink in the cartridge?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ink doesn't last long. I can only print 50 pages max using the black. The ink was better priced than Wal-Mart so kudos to Best Buy for the better deal.
No, I would not recommend this to a friendDamaged?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Ink packaging was damaged and I will not know if the cartridge was also damaged until I use it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am very sorry that the package was damaged. I can understand why you rated this so low.
If it is damaged, you can return it or exchange it either to the store or by mail. Information about that can be found at:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary
HP Care
hp.com/support
Didn’t work in my printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The one I bought must not have been authentic HP- it said it wasn’t compatible.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I’m so sorry to hear that the cartridge was incompatible with your printer. This is certainly not the product experience we would like to provide you and I want to apologize for that.
I would always suggest checking the authenticity of a newly delivered cartridge. We have many vendors of our products and therefore sometimes counterfeit ones are being sold. You can check the authenticity of future cartridges here: hp.com/go/anticounterfeit
If you have any other issues or problems don’t hesitate to contact us about them. We would love to solve this problem with you. You can reach us here: hp.com/contactHP
Denise
HP Care
hp.com/support
Not Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been buying HP ink for years and this is the first one that I'm not happy with the ink smudges and comes out in thick globs on the paper.
No, I would not recommend this to a friendMs. L D Berry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase what is recommended. The quality is as expected - great!
I would recommend this to a friend- Pros mentioned:Ease of use, Ink quality, Price
Ink that lasts
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. The ink lasts for a long time use. The cost is The cost is great for the amount of ink that you get.It is very easy to install.
I would recommend this to a friend dunno
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't know we don't own that printer any more that uses those ink cartridges
No, I would not recommend this to a friend