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Customer Ratings & Reviews

Model:
CH563WN#140
SKU:
1853073
$64.89

Customer reviews

Rating 4.7 out of 5 stars with 6595 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
97%would recommend to a friend

Customers are saying

Customers highly value the 61XL High-Yield Ink Cartridge for its ink quality and ease of use. The product is also appreciated for its price and compatibility. Overall, customers seem very satisfied with this ink cartridge.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 325 Showing 6,481-6,500 of 6,595 reviews
  • Rated 1 out of 5 stars

    Small amount of ink in the cartridge?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink doesn't last long. I can only print 50 pages max using the black. The ink was better priced than Wal-Mart so kudos to Best Buy for the better deal.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ink packaging was damaged and I will not know if the cartridge was also damaged until I use it.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am very sorry that the package was damaged. I can understand why you rated this so low.

      If it is damaged, you can return it or exchange it either to the store or by mail. Information about that can be found at:
      https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Didn’t work in my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one I bought must not have been authentic HP- it said it wasn’t compatible.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I’m so sorry to hear that the cartridge was incompatible with your printer. This is certainly not the product experience we would like to provide you and I want to apologize for that.

      I would always suggest checking the authenticity of a newly delivered cartridge. We have many vendors of our products and therefore sometimes counterfeit ones are being sold. You can check the authenticity of future cartridges here: hp.com/go/anticounterfeit

      If you have any other issues or problems don’t hesitate to contact us about them. We would love to solve this problem with you. You can reach us here: hp.com/contactHP

      Denise
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Not Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying HP ink for years and this is the first one that I'm not happy with the ink smudges and comes out in thick globs on the paper.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ms. L D Berry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase what is recommended. The quality is as expected - great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality, Price

    Rated 5 out of 5 stars

    Ink that lasts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The ink lasts for a long time use. The cost is The cost is great for the amount of ink that you get.It is very easy to install.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    dunno

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't know we don't own that printer any more that uses those ink cartridges

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not much ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't put much ink in product, but they did spend money to make sure you can't refill it. Required purchase for my printer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Way too expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too dang expensive...what gives? Black ink now seems the price of gold?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    fred panter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only because there is no negative stars sold as is no returns

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last year ink was 10% off for rewards members. So I was surprised it is full price now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good for a value. So I don’t recommend it. Sta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for a value. So I don’t recommend it. Stay away.VERY EXPENSIVE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Price on ink keeps increasing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't understand why the price of ink increases every year. Ink is ink.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    rip off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure why they are called xl. seems to be a regular amount

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am sorry to hear that the cartridge seemed to be a regular one, not an XL. I hope to help you with your options to fix this situation.

      When you get a defective cartridge, you are always free to contact the seller for a replacement or refund.

      If it was a defective genuine HP cartridge that is not replaced by the seller (and is still within the warranty end dates on the cartridge) you can reach out to us for support: hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Expensive low yeild

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $40 I would like to get a higher number of pages printed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    short on ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible - last few i have had ink runs out short time after personal use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Better Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 61XL cartridge is a much better buy than the 61, more copies for less money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Way too expensive for a little ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive. Not worth it. Cheaper better options elsewhere.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    VERY EXPENSIVE AND INK FINISH VERY QUICK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink is VERY EXPENSIVE AND INK FINISH VERY QUICKLY.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ink did not last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the hp 61 xl ink and printed 80 pages and it is already out of ink

    No, I would not recommend this to a friend