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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2830 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers love the 61XL High-Yield Ink Cartridge for its consistent ink quality, finding it produces great prints. The cartridge is also praised for its affordability and ease of installation. Positive feedback highlights its compatibility with HP printers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 2,830 reviews
  • Rated 1 out of 5 stars

    I STILL HAVE NOT RECEIVED THIS ORDER.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YOUR WEBSITE DOES NOT HAVE PHONE NUMBER TO CALL IN CASE OF SITUATION LIKE THIS. YOUR CHAT IS NOT EVEN FUNCTIONING. THERE'S NO WAY TO CONTACT BEST BUY TO COMPLAINT AND ANY CONTACT.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Printer ink

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the wrong product open the box and it won't work on my printer I don't know what I'm going to do with it

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Jenn,

      I was sorry to hear that the cartridge was the wrong one. I hope to help.

      You can see about returning it. Information about that can be found at: bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this ink the same day I bought my new printer. The ink wouldn't work with it! Says on the box that it would and the sales worker said so too...NOPE! Then they almost didnt take it back. BS!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    short lived

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink cartridge did not last very long. I purchased in August printed at the most 20 pages and it has already ran out.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I regret this happening to you. Generally, ink usage determines how long each individual cartridge lasts. High-density prints (like images and graphs) will use more ink, especially if the paper is highly absorbent and the surrounding air is dry.

      Here are some things that might help lower your ink usage:
      - Consider using XL cartridges. Most people say they are a much better value
      - Set the printer to draft mode whenever possible
      - Shut the printer down between uses
      - Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying
      - Subscribe to Instant Ink, then you only pay by the page and not for the cartridges themselves

      If the poor performance appears to be due to a defective cartridge, please consider returning it to the seller.

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Cartridges for printer.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tooooooo expensive! I have to buy these way to often and they are rediculously expensive. You can’t get generic!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second sales person helped me find it but when asking what ink the printer model I have the sales person didn't know. I had to do all the work !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. Did not get the ink in my printer. Neither the store accepted returns

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too pricey for ink.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink is where they get ya. Printers are cheap but the ink will make you go bankrupt.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Kdka, sorry to hear you are experiencing an issue with HP 61XL High Yield Tri-color Ink Cartridge. If you suspect you have received a non-original cartridge, please contact the seller. To resolve the issue, you can try cleaning the electrical contacts as shown in Step 3 http://hp.care/2qsfLG1. If this doesn’t resolve the error please contact the seller for a replacement. Otherwise, contact HP Support for a replacement http://hp.care/2nbNQFi Note most printers in this product range can operate in single cartridge mode (i.e.: remove the black and operate with just the tricolor cartridge) HP

  • Rated 1 out of 5 stars

    Too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for a value. So I don’t recommend it. Stay away.VERY EXPENSIVE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Clean and sharpe printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave a h/p printer and always buy there cartridges the cheaper ones have bad color.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ink is over priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink level shows empty when half used therefore making you buy ink that is not needed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This particular did not work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i installed the cartridge, printer read defective cartridge of similar!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost is too much. It would be cheaper to buy a new printer than buy this ink

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    VERY EXPENSIVE AND INK FINISH VERY QUICK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink is VERY EXPENSIVE AND INK FINISH VERY QUICKLY.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great product and pricing right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is priced right and does the job without problems.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I found what I needed !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store made it easy to find what I was looking for !

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    great ink cartridge for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP XL are a great value for the money. They last so much longer than the regular cartridges which makes them the best buy for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease, Overall performance

    Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say about ink, but it works well for my printer. And it lasts pretty long as well. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 61 XL color ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed ink so my dad sent me out to get some and replace it. I was not familiar with this however it was simple and easy with the instruction and seeing which one I needed based on the number. I only use the ink to print papers for school and for small projects. I am no paper expert so to me ink is ink and it gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality, Installation ease

    Rated 5 out of 5 stars

    Like the convenience of XL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and twice the ink. Like having the XL option.

    I would recommend this to a friend