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Customer Ratings & Reviews

Model:
C2P04AN#140
SKU:
11003893
$33.53

Customer reviews

Rating 4.7 out of 5 stars with 3942 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 3,942 reviews
  • Rated 3 out of 5 stars

    Leaking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought a few weeks ago and when I looked under the ink there is a big black spot. I think its leaking.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Runs out or dries out fast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t seem to last long seems like if you let it sit without printing for a while it’s magically empty

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    usually great, this time not so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been getting these cartridges for several months, and they are usually perfect, however, this last one would not work in the printer and it says it is a bad cartridge. Im not even sure how to return it since it is the online easy replenish through Best Buy. A service I love, but am bummed this time the cartridge was bad. 1st time that's happened so far though, I hope it's the last!

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Victoria,

      I am sorry to find that you got a bad cartridge, but hope to be able to help.

      According to the Best Buy site's Return & Exchange Policy information:
      "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees."

      Hope this helps, and you are able to get a good result!

      Mary
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean easy directions to install, provide a lot of printing capabilities

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the ink isn’t dark and solid print Brand new and prints as if the ink is running out

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great black ink cartridge .

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ink cartridge. Esy to put in printer. Wish it’s capacitycc be was bigger.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ink cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad to see the ink cartridge I needed was carried at Best Buy. I wish they carried the XL option of the ink cartridge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP charges way too much for Ink. What a racket. i ruined my other printer trying to use refillable cartridges.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Iffy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this ink before and had no problem, but this time it is hit or miss when i print.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 4 out of 5 stars

    Great ink cartridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ink quality, no complaints. Just wish it lasted longer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate.....purchase larger capacity cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have purchased the ink cartridge with larger capacity. This does not last as long as I would have expected

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good while it last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only used the new ink cartridge a few times and it already gone down as far as the percentage of ink left.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ink appears to deplete quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although ink cartridge is easy to install it’s performance is weak in that the ink depletes quickly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy with $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is great but ink is expensive and doesn't really last long. Would love if they were cheaper...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as my last review on this product. The cartridge does not seem to print as many pages as the HP suggests.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Buy the XL cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Buy the XL cartridge. The reg 62 ink cartridge went quick.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ink cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black ink cartridge out of box and installed seemed dried out because the ink color was very light

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to get some ink. They were out of stock on the combo pack

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Timed reliability

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink seems to dry out if left unused for a few days

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for printers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok but ink seems to run out fast for the price of the product no

    I would recommend this to a friend