Customer Ratings & Reviews
- Model:
- C2P04AN#140
- |
- SKU:
- 11003893
Customer reviews
Rating 4.7 out of 5 stars with 3942 reviews
(3,942 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Rated 1 out of 5 stars
Dries out quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't print a lot of stuff. Mostly Amazon returns and the occasional receipt. Twice now, I have purchased one of these ink cartridges, printed what I need, and then, a month later, I try to print a document, and it's dried out. I have tried all the online suggestions to fix, to no avail. As stated, I don't print a lot, but it's ridiculous to pay $20 for a cartridge that I can only get 1 or 2 uses out of! Never had this problem with other brands.
This review is from HP - 62 Standard Capacity Ink Cartridge - Black
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am very sorry you're having this happen. That sounds frustrating, especially when you can't get it working again.
While it is difficult to know why a cartridge stops working, it sounds likely that the nozzles are clogged, If that is the case, they need clearing. There is an option on your printer's menu for cleaning the cartridge that works on that. If the clogs are pretty bad, it might take more than one cleaning.
If that helps the situation, the printer might have been turned off using a power strip or switch. The printer should always be turned off using the power button on the printer itself. As it powers off, the printer will 'park' in a way that protects the cartridges from excess drying. The drying can cause clogs in the tiny nozzles that spray the ink onto the paper.
If that does not help, it is probable that the cartridge is defective, and you can contact the seller about a replacement or refund.
Mary
HP Care
hp.com/support
Rated 3 out of 5 stars
doesn't last the advertised number of pages!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ink seems to run out faster than what was advertised (number of pages)
This review is from HP - 62 Standard Capacity Ink Cartridge - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Not bad for an ink cartridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No smudge on most computer papers. Doesn't last long. Too pricey!
This review is from HP - 62 Standard Capacity Ink Cartridge - Black
I would recommend this to a friendRated 3 out of 5 stars
Recommended for HP printer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Next time will try to find the XL version so it lasts longer.
This review is from HP - 62 Standard Capacity Ink Cartridge - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
HP ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for my needs, but seems to run our a little too quickly.
This review is from HP - 62 Standard Capacity Ink Cartridge - Black
I would recommend this to a friendRated 3 out of 5 stars
Compatible for my printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upset that they did not carry combo packs for this product
This review is from HP - 62 Standard Capacity Ink Cartridge - Black
I would recommend this to a friend- Pros mentioned:Ink quality
Rated 1 out of 5 stars
First defect cartridge I purchased
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was no ink, had to replace it. Usually it is good quality.
This review is from HP - 62 Standard Capacity Ink Cartridge - Black
I would recommend this to a friendBrand response from HP Team
Posted .Hi there Melanie,
Oh no! Seeing no ink in the cartridge must have been a surprise. Did you check the level in the printer? Look for any leaks as well. It might be an entirely different issue if the cartridge shows ink but doesn't print. As you mentioned, most of our cartridges work great. Contact support at www.support.hp.com/us-en/contact-hp/. You might qualify for a return at www.bestbuy.com/site/help-topics/return-exchange-policy/.
Amanda
HP Care
www.hp.com/support/
Rated 3 out of 5 stars
Printer goes through ink quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old HP was much better. This one seems to use the ink quickly .
This review is from HP - 62 Standard Capacity Ink Cartridge - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ink is expensive and does not last my printer very long.
This review is from HP - 62 Standard Capacity Ink Cartridge - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
just an ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i wish HP made these cartridges bigger so they would last longer
This review is from HP - 62 Standard Capacity Ink Cartridge - Black
I would recommend this to a friendRated 3 out of 5 stars
great price for ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i like that best buys ink is not outdated like other stores
This review is from HP - 62 Standard Capacity Ink Cartridge - Black
I would recommend this to a friendRated 3 out of 5 stars
Ink cartridge what can I say
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't seem to last as long as cartridges I had on other printers
This review is from HP - 62 Standard Capacity Ink Cartridge - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Expensive but cheap
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t last long. But that could be because it’s HP. I have yet to find a printer that is exceptional. All of them are cheap junk that last about 3 years and quit. This ink is the same.
This review is from HP - 62 Standard Capacity Ink Cartridge - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Black ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had the cartridge in long enough to see how well it lasts.
This review is from HP - 62 Standard Capacity Ink Cartridge - Black
I would recommend this to a friendRated 3 out of 5 stars
Ink is ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish these cartriges would last longer. It such a racket
This review is from HP - 62 Standard Capacity Ink Cartridge - Black
I would recommend this to a friendRated 3 out of 5 stars
Amount of ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish these held more ink for the price. Runs out to fast.
This review is from HP - 62 Standard Capacity Ink Cartridge - Black
I would recommend this to a friendRated 2 out of 5 stars
Blackink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the recommended black ink required for my printer, however it doesn’t seem to last for long periods. It could be for several reasons that could be on my end why I’m not getting the best results.
This review is from HP - 62 Standard Capacity Ink Cartridge - Black
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I am sorry you have had this experience. I can understand your disappointment when the cartridges seem to run out too quickly.
Doing high-density prints (like images and graphs) will use more ink, especially if the paper is highly absorbent and the surrounding air is dry.
Here are some things that might help lower your ink usage:
- Consider using XL cartridges. Most people say they are a much better value
- Set the printer to draft mode whenever possible
- Shut the printer down between uses
- Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying
- Subscribe to Instant Ink, then you only pay by the page and not for the cartridges themselves
You can make returns or exchanges either to the store or by mail if the poor performance seems to be due to a defect. Information about that can be found at:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary
HP Care
hp.com/support
Rated 3 out of 5 stars
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works good and can't get it any cheaper. get all my ink best buy
This review is from HP - 62 Standard Capacity Ink Cartridge - Black
I would recommend this to a friendRated 3 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always used HP ink rather than a bargain brand.
This review is from HP - 62 Standard Capacity Ink Cartridge - Black
I would recommend this to a friendRated 3 out of 5 stars
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install but does not last very long but says it does.
This review is from HP - 62 Standard Capacity Ink Cartridge - Black
No, I would not recommend this to a friend













