Customer Ratings & Reviews
- Model:
- C2P04AN#140
- SKU:
- 11003893
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
HP defect
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not Best Buy’s fault. I think this particular cartridge is defective and an HP issues. I keep getting error messages when installing. Unfortunately I purchased some time ago to have on hand when it was difficult to get cartridge and last BB return date.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there,
It’s a disappointment the cartridge is defective. Have you tried the troubleshooting measures? I would start by doing a test print page. So sorry for the result you saw. You brought up a great point. It is important to check cartridges when you get them to ensure a speedy return. Otherwise, Best Buy will not take them back.
Amanda
HP Care
www.hp.com/support/
It dries out to fast.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok for a while then starts to fade. Too expensive for what you get.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there, It's a shame the ink is fading mid-cartridge. Fading is not expected mid-cartridge. I want to solve this phenomenon for you. First, I would try to adjust the print quality setting. The second step is to check the cartridge for leaks and clogs. I would also ensure the cartridge is secured in the holder. If those tips don't resolve the issue, contact support. The website is www.support.hp.com/us-en/contact-hp/. Amanda HP Care www.hp.com/support/
OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not owned the vacuum long enough to say anything more than it turns on and off alright and the attachments seem to connect with no problems.
No, I would not recommend this to a friend- Pros mentioned:Ink quality
HP Ink....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HP is great brand, ink is pricy though. Wished it was more comparable to other brands
I would recommend this to a friend Priced too high
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price is too high for the amount you can print. I like the xl size better but still rather expensive.
No, I would not recommend this to a friendOK…but wish it was a larger cartridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good but wish the cartridge was larger… gets used up faster than my older printer that used a larger cartridge
I would recommend this to a friendBrand response from HP Team
Posted .Hi Barb,
I am sorry that you received cartridge that did not seem to last long enough. There is an XL version of the HP 62 cartridge that many people consider to be a better value.
If you are someone who prints a lot, you might consider trying Instant Ink. The subscription plans let you pay for the pages you print, not the cartridges. Check out the details at: HPinstantink.com
Unless a cartridge was damaged or defective, the ink usage will determine how long it lasts. There are some things that can lower your ink usage:
- You can use the printer's draft mode and black-only settings, whenever possible, to save ink.
- Some paper is highly absorbent and will use more ink, especially if the environment is dry. Use a good quality paper designed for printers.
- Shutting the printer down between uses can also help; however, always use the power button on the printer itself to turn it off. That lets it ‘park’ so that the cartridges are protected from excessive drying.
When it seems that the low page yield was caused by a defective cartridge, it is always an option to contact the seller about it.
Mary
HP Care
hp.com/support
- Cons mentioned:Page yield
Poor ink longevity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed with how few pages this B & W cartridge printed before running on empty.
No, I would not recommend this to a friend Fewer pages printed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not get the number of pages printed that it estimated I would get. The ink ran out quicker than I had expected.
No, I would not recommend this to a friendDoes not last long.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not last long, if you leave your home printer off for a short time you have to replace the cartridge again.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Calvin,
I am very sorry to hear that the cartridge stops working so early. While it is difficult to know why a cartridge stops working, there is a good possibility that it needs cleaning. That is a pretty easy process. Your printer should have an automatic routine to do that. Check the user guide, if you don't know how to start the cleaning.
If that helps, the printer might have been turned off using a power strip or switch. The printer should always be turned off using the power button on the printer itself. That will let the printer 'park' so that the cartridges are protected from excess drying. The drying can cause clogs in the tiny nozzles that spray the ink onto the paper.
If that does not help, it is probable that the cartridge is defective, and you can:
- ask the seller for a refund or replacement.
- contact us if it is a defective genuine cartridge that is not replaced by the seller(and is still within the warranty ends date on the cartridge): hp.com/contactHP
Mary
HP Care
hp.com/support
Great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ask for help got it rite away. Very knowledgable workers.
I would recommend this to a friendNeeded for printer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think HP has a high price for printer ink. I would prefer individual color cartridges
No, I would not recommend this to a friendInk doesn’t last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was constantly replacing the ink in my printer. Finally replaced the printer with a new model.
No, I would not recommend this to a friendDisappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems this cartridge does not last long. I do sporadic printing (not daily) .....and "BOOM" it's "LOW ON INK"
No, I would not recommend this to a frienddefective Black ink cartridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered one Color and one Black ink cartridge (#62) for my HP printer. The color one is fine, but the black ink cartridge is not usable. The printer generates a "defective cartridge" error. Hoping I can return it for credit.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ink was easy to install on my new printer, will buy again when needed.
I would recommend this to a friend Lasted a nanosecond
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed in the number of prints this ink produced. Save your money and buy the XL version instead.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Great Product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always use the product for my HP Printer. Never had any problems.
I would recommend this to a friend Not original hp
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this thinking it was an original hp not a refill . It lasted maybe 4 prints then no more ink I called and nothing was ever done to rectify the situation. When I installed the cartridge it said on my computer not original hp. They should not be allowed to sell these under hp name
No, I would not recommend this to a friendWaste of Money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A waste of $20.00. I inserted the ink cartridge but the printer wouldn't say it was empty. I could not get it to work noatter what I tried. I bought another cartridge on Amazon and it worked first try.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
Did you get any type of error message? Error messages tell us when something needs to be fixed. I apologize for this instance. I understand your frustration. If you want, contact www.support.hp.com/us-en/contact-hp/. A return to Best Buy is found here, www.bestbuy.com/site/help-topics/return-exchange-policy/. I hope you will consider HP in the future.
Amanda
HP Care
www.hp.com/support/
Black ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ink does not last that long. I still continue to buy it because that's what the printer came with.
I would recommend this to a friend