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Customer Ratings & Reviews

$25.89

Customer reviews

Rating 4.7 out of 5 stars with 3936 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the 62 Standard Capacity Ink Cartridge for its ink quality, ease of use, and reasonable price. Many find it compatible and easy to install. However, some customers express a desire for a higher page yield.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 3,936 reviews
  • Rated 3 out of 5 stars

    Printing Purchase Need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My visit was average as I had to get help for my issue!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn't seem that it lasted very long. Was very disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hey it's an ink cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey kids it's an ink cartridge. These tend to be too expensive for what they are. I have also noticed that they tend to smear the printer when putting them in. I have used them for years and they just aren't anything special. If you need to print you need to use these.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a bad cartridge that came with the printer,but this one did the trick.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good quality at a very high price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My rating for this product is short . Quality, 5 stars Value, 1 star

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality cartridge but doesn't last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP ink is great and dependable, but a bit expensive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ink doesn't last long enouth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink cartridge doesn't seem to have as much ink as previous cartridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even cartridge can be expensive, I feel the quality of this product is worth the price paid.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed ink fast . Was in and out in know time. Everyone was very friendly

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 1 out of 5 stars

    First defect cartridge I purchased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no ink, had to replace it. Usually it is good quality.

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there Melanie,

      Oh no! Seeing no ink in the cartridge must have been a surprise. Did you check the level in the printer? Look for any leaks as well. It might be an entirely different issue if the cartridge shows ink but doesn't print. As you mentioned, most of our cartridges work great. Contact support at www.support.hp.com/us-en/contact-hp/. You might qualify for a return at www.bestbuy.com/site/help-topics/return-exchange-policy/.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 3 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, it works great but it is over priced like all the rest.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for a quick fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran out of toner; this one fit the bill while waiting for refills from H-P.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dries out quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't print a lot of stuff. Mostly Amazon returns and the occasional receipt. Twice now, I have purchased one of these ink cartridges, printed what I need, and then, a month later, I try to print a document, and it's dried out. I have tried all the online suggestions to fix, to no avail. As stated, I don't print a lot, but it's ridiculous to pay $20 for a cartridge that I can only get 1 or 2 uses out of! Never had this problem with other brands.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am very sorry you're having this happen. That sounds frustrating, especially when you can't get it working again.

      While it is difficult to know why a cartridge stops working, it sounds likely that the nozzles are clogged, If that is the case, they need clearing. There is an option on your printer's menu for cleaning the cartridge that works on that. If the clogs are pretty bad, it might take more than one cleaning.

      If that helps the situation, the printer might have been turned off using a power strip or switch. The printer should always be turned off using the power button on the printer itself. As it powers off, the printer will 'park' in a way that protects the cartridges from excess drying. The drying can cause clogs in the tiny nozzles that spray the ink onto the paper.

      If that does not help, it is probable that the cartridge is defective, and you can contact the seller about a replacement or refund.

      Mary
      HP Care
      hp.com/support HP

  • Rated 3 out of 5 stars

    Good ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t last as long as I would like and I don’t print much.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    doesn't last the advertised number of pages!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ink seems to run out faster than what was advertised (number of pages)

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for an ink cartridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No smudge on most computer papers. Doesn't last long. Too pricey!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Recommended for HP printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next time will try to find the XL version so it lasts longer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my needs, but seems to run our a little too quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Compatible for my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upset that they did not carry combo packs for this product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer goes through ink quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old HP was much better. This one seems to use the ink quickly .

    No, I would not recommend this to a friend