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Customer Ratings & Reviews

$25.89

Customer reviews

Rating 4.7 out of 5 stars with 3945 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers praise the 62 Standard Capacity Ink Cartridge for its ink quality, ease of use, and reasonable price. Many find it compatible and easy to install. However, some customers express a desire for a higher page yield.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 3,945 reviews
  • Rated 2 out of 5 stars

    Blackink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the recommended black ink required for my printer, however it doesn’t seem to last for long periods. It could be for several reasons that could be on my end why I’m not getting the best results.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I am sorry you have had this experience. I can understand your disappointment when the cartridges seem to run out too quickly.

      Doing high-density prints (like images and graphs) will use more ink, especially if the paper is highly absorbent and the surrounding air is dry.

      Here are some things that might help lower your ink usage:
      - Consider using XL cartridges. Most people say they are a much better value
      - Set the printer to draft mode whenever possible
      - Shut the printer down between uses
      - Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying
      - Subscribe to Instant Ink, then you only pay by the page and not for the cartridges themselves

      You can make returns or exchanges either to the store or by mail if the poor performance seems to be due to a defect. Information about that can be found at:
      https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c

      Mary
      HP Care
      hp.com/support HP

  • Rated 3 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install but does not last very long but says it does.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used HP ink rather than a bargain brand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    standard product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    standard product. same item can be obtained at many vendors.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Consistently good quality prints.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like there is consistently less ink per cartridge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    easy to find the product I was looking for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cashier was very friendly in looking up my account.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    cartridge runs out of ink too quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cartridge works well but does not last for long.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same ink doesn't last long need more ink in cartridge

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Runs out fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the ink lasted longer, but is cheap for ink

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ink never prints as many copies as its supposed to

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Runs out quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is reasonable but the inks runs out quickly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great product but too little ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product a lot but I wish it had more ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always in stock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Best Buy store is nearby and always has ink on hand when we run out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In stock and ready to pick up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cartridge, always dependable. In store experience is always awesome.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cartridge doesn’t last long. Less than 50 pages

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced and it doesn’t last long. For the cost of the cartridge it should last at least a bit more.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Look for a different option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cartridges are overpriced for how much you get, runs out way to quick!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP ink ????

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what happened to HP but their ink dries up too fast and the printer will stop printing when you still have half or better ink left. The only way to fix it is buy a new cartridge. Cheep Ink!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not dark enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color fades really quickly. The black ink looks more gray. Not dark enough. Need more ink in each cartridge. The cartridge is empty too quickly.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello Winnie

      I was distressed to hear that your cartridge was not working well. It is understandable for you to be upset.

      If a cartridge appears to be defective, you can return it or exchange it either to the store or by mail. Information about that can be found at:
      https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c

      Mary
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product, it could be a little cheaper, but with living in these times, nobody understands a budget

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ink cartridge is too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a black ink cartridge for my HP ENVY printer and within a week it was almost out of ink. I did not use the printer very much. I am beginning to regret that I bought a new HP ENVY printer.

    No, I would not recommend this to a friend