Customer Ratings & Reviews
- Model:
- C2P04AN#140
- SKU:
- 6573022
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the 62 Standard Capacity Ink Cartridge for its ink quality, ease of use, and reasonable price. Many find it compatible and easy to install. However, some customers express a desire for a higher page yield.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Page yield
Poor ink longevity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed with how few pages this B & W cartridge printed before running on empty.
No, I would not recommend this to a friend Fewer pages printed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not get the number of pages printed that it estimated I would get. The ink ran out quicker than I had expected.
No, I would not recommend this to a friendDoes not last long.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not last long, if you leave your home printer off for a short time you have to replace the cartridge again.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Calvin,
I am very sorry to hear that the cartridge stops working so early. While it is difficult to know why a cartridge stops working, there is a good possibility that it needs cleaning. That is a pretty easy process. Your printer should have an automatic routine to do that. Check the user guide, if you don't know how to start the cleaning.
If that helps, the printer might have been turned off using a power strip or switch. The printer should always be turned off using the power button on the printer itself. That will let the printer 'park' so that the cartridges are protected from excess drying. The drying can cause clogs in the tiny nozzles that spray the ink onto the paper.
If that does not help, it is probable that the cartridge is defective, and you can:
- ask the seller for a refund or replacement.
- contact us if it is a defective genuine cartridge that is not replaced by the seller(and is still within the warranty ends date on the cartridge): hp.com/contactHP
Mary
HP Care
hp.com/support
Great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ask for help got it rite away. Very knowledgable workers.
I would recommend this to a friendNeeded for printer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think HP has a high price for printer ink. I would prefer individual color cartridges
No, I would not recommend this to a friendInk doesn’t last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was constantly replacing the ink in my printer. Finally replaced the printer with a new model.
No, I would not recommend this to a frienddefective Black ink cartridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered one Color and one Black ink cartridge (#62) for my HP printer. The color one is fine, but the black ink cartridge is not usable. The printer generates a "defective cartridge" error. Hoping I can return it for credit.
No, I would not recommend this to a friendDisappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems this cartridge does not last long. I do sporadic printing (not daily) .....and "BOOM" it's "LOW ON INK"
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ink was easy to install on my new printer, will buy again when needed.
I would recommend this to a friend Lasted a nanosecond
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed in the number of prints this ink produced. Save your money and buy the XL version instead.
No, I would not recommend this to a friendWaste of Money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A waste of $20.00. I inserted the ink cartridge but the printer wouldn't say it was empty. I could not get it to work noatter what I tried. I bought another cartridge on Amazon and it worked first try.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
Did you get any type of error message? Error messages tell us when something needs to be fixed. I apologize for this instance. I understand your frustration. If you want, contact www.support.hp.com/us-en/contact-hp/. A return to Best Buy is found here, www.bestbuy.com/site/help-topics/return-exchange-policy/. I hope you will consider HP in the future.
Amanda
HP Care
www.hp.com/support/
Not original hp
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this thinking it was an original hp not a refill . It lasted maybe 4 prints then no more ink I called and nothing was ever done to rectify the situation. When I installed the cartridge it said on my computer not original hp. They should not be allowed to sell these under hp name
No, I would not recommend this to a friendBlack ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ink does not last that long. I still continue to buy it because that's what the printer came with.
I would recommend this to a friend- Pros mentioned:Ink quality
Excellent product for the HP printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of black and white copies are clear and smeared free.
I would recommend this to a friend Expensive Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ink doesn't last very long for the price with zero alternatives ( if you want to print )
No, I would not recommend this to a friend- Cons mentioned:Page yield
Overpriced!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This ink cartridge will only last about 50-70 pages!
No, I would not recommend this to a friend Buy only if you print very little
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't print a lot and I was out of ink way to fast. Buy the XL cartridge.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I'm sorry that the cartridge did not last too long. The XL is always a good choice though.
You can save ink by using the draft and black only settings on your printer.
If you feel there was something wrong with a cartridge, you can always contact the seller to see about a replacement.
Mary
HP Care
hp.com/support
Too expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dries out if u don't use the ink often, and all ink cartridges are too expensive!
No, I would not recommend this to a friendnot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this didtnt print out good quality ink for me, i dont like it
No, I would not recommend this to a frienddoes not work with all HP Envy printers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have an HP Envy printer 4520 and found out after purchasing the HP - 62 Ink Cartridge - Black it did not work with my printer. I could not return the cartridge because I had opened the package so I am out the money.
No, I would not recommend this to a friend