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Customer Ratings & Reviews

$25.89

Customer reviews

Rating 4.7 out of 5 stars with 3936 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers praise the 62 Standard Capacity Ink Cartridge for its ink quality, ease of use, and reasonable price. Many find it compatible and easy to install. However, some customers express a desire for a higher page yield.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 3,936 reviews
  • Rated 2 out of 5 stars

    Won’t give ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and put it in my printer and nothing will print.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I am very sorry that you received a cartridge that was defective. I can understand why you rated it low!

      If a cartridge does not work properly, you are always free to return it to the seller for a replacement or refund.

      Also, if it is a genuine cartridge (and still within the warranty date on the cartridge), you can contact HP support for a replacement: hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink drys up way to fast, have to Find another

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink ran out too soon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I bought this ink I printed homework for my grandchildren. It is supposed to yield 200 pages. I printed 52 and the ink ran out. Very disappointed since now I have to purchase more.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ran Out Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This literally lasted me not even a couple of prints. Super upset!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    toner does not seem to last very long. Runs out quickly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only purchased this ink cartridge because the XL was out of stock in my local Best Buy store. The cartridge was installed and used up the same day. I had some printing to do, but certainly not the amount that would have used a whole cartridge; even a non-XL one. I was very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Used and empty cartridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cartridge came in an opened package, did not have the seal intact, and was empty. I can understand if they’re going to sell recycled cartridges, but selling them empty- and at full price- is UNACCEPTABLE.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Runs out fast

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink runs out way too fast. Had to constantly buy new ink which isn’t normal. I complained to Best Buy and they told me it’s my printer not the ink. I still believe a bad batch of ink was made.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Tracy,

      I'm sorry to hear that you've had this experience. Let's see if I can help you to save on ink.

      Here are a few facts about ink usage that might help you get more copies without too much extra effort:
      - Many consider the XL version of the cartridge to be a much better value.
      - A high-density print (like an image or graph) will use the ink more quickly than a text-only document, especially if the paper is highly absorbent and the environment is dry. If you print a lot of photos and such, you will find that Instant Ink is likely to be a good option for you, since you pay by the page, not for cartridges. Details at: instantink.com
      - Using the draft and black only settings on your printer can help save on ink, particularly the colors.
      - Shutting the printer down between uses can result in some savings. However, always use the power button on the printer itself to turn it off. That will let the printer 'park' so that the nozzles that spray the ink onto the paper are protected from excess drying.

      It is always an option to contact the seller if low page yield was caused by a defective cartridge.

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Black ink does not last long enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black ink does not last long enough the product should cost less

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not clearly show what models are supported

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not clearly show what models of HP models are supported

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP 62 for Envy printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchased two of the same cartridges within one month, each time the ink ran out after just a few print pages. Thank goodness for the great customer services tr Best Buy who gave me a refund for the cartridges and the printer. I then purchased a different HP printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP ink is dependable but is too expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had good success with HP cartridges working dependably and successfully but the cost is outrageous and not worth it for the amount of ink you get.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ink cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp 62 ink cartridge didn't last long so I bought two this time

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink cartridge did not put out the amount of printed papers

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Cartridge I have ever had to buy...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new printer that requires this cartridge HP62- There is hardly any ink in it. It seems that they dipped some ink in it with a spunge. It's a great disappointment!! Next time I purchase a printer, I'll make sure not to make the same mistake...Lesson to be learned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too pricey, not that many pages print before ink runs out. Not a good value. Best Buy has the best price for this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay Away from HP!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink cartridge was DOA but since I waited too long to install the item was not-returnable and HP support was not helpful. I recommend a different manufacturer for printing.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Nicholas,

      I am very sorry that the cartridge didn't work. That had to have been disappointing.

      The seller is who you contact when the merchandise you bought from them is faulty. Talking with their customer service is always an option. The customer service link is:
      https://www.bestbuy.com/site/customer-service/contact/pcmcat1511375025410.c

      Mary
      HP Care
      hp.com/support HP

  • Rated 3 out of 5 stars

    Great product runs out quickly

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this ink works well but run out very quickly for the minimun work I does disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy ink jet printers.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liquid ink is nearly $6000 a gal. (Do the math). I had to replace it after printing only ONCE. Switching to laser as soon as I can.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not what it used to be/ink cartridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink cartridge is good for about 30 copies. Very disappointing.

    No, I would not recommend this to a friend