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Customer Ratings & Reviews

Model:
C2P05AN#140
SKU:
10854620
Your price for this item is $54.95
The comparable value price is $62.89

Customer reviews

Rating 4.7 out of 5 stars with 5099 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers consistently note the 62XL High-Yield Ink Cartridge for its good quality ink and ease of use. Many appreciate its compatibility with their printers and consider it to be a great value. There are few mentions of leakage issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 5,099 reviews
  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is more of a bad customer service review at Best Buy. The HP - 62XL High-Yield Ink Cartridge - Black didn't work and a Best Buy employee would not give me a refund because I had opened the package. Obviously I had to open the box and installed the cartridge to realize it was a bad one. The manager of the store finally agreed replaced the cartridge.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Faded ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first page is always faded when I print for the day, I only experienced this problem with this ink.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    defective item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got it at local store, but the ink does not work after install, returned it and bought another pack.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    T,V. great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T.V has great picture. It w3ould be nicer if they were easier to set up. .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great price for ink.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great price for genuine HP ink for my printer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ink prices suck for what you get.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And it runs out to quickly! I might move over to a different printer.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I am sorry to hear that you were sent a cartridge that ran out quickly. If you weren't printing high-density print jobs, there was probably something wrong with the cartridge.

      High-density prints will use up a cartridge rapidly, especially if the paper is highly absorbent and the environment is dry. Also, a lot of black is used in just about every page printed.

      Using the draft and black only settings on your printer helps with savings on ink. Also, shutting the printer down between uses can help. However, you always have to use the power button on the printer itself to turn it off. That will let the printer 'park' itself so that the cartridges are protected from excess drying.

      If you think the poor performance was due to something wrong with the cartridge, you can contact the seller to see about a refund or exchange.

      Mary
      HP Cares
      hp.com/support HP

  • Rated 4 out of 5 stars

    Good ink cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. easy to install . Like the way you can peel & install

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    i did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I experience this type if problem with the HP back ink cartridge. The printer did not recognize the black ink cartridge. Now it works with only the color cartridge and is in "single cartridge" mode.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ink doesn't last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These inks from HP don't last at all...have to buy every month

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failure of 62 XL cartridge - HP Envy 5660

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 1/3 of the ink for this 62 XL cartridge had been used, the printer told me it had failed. I cleaned the cartridge, with no effect. The regular 62 cartridge that came with the printer was inoperative from the start, which is why I bought another cartridge. Is this a problem with the cartridges, or the printer?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink Cartridge would not work in my HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I had to open the package and installed. I cannot return this XL62 ink cartridge. Gives me an error code of no ink cartridge installed. Best buy said I have to call HP. Never had an issue with any other cartridge. I think Best Buy should replace and deal with HP or at least verify my issue-

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not convinced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This xl cartidge did not give me the extra print I expected.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Needed but way too pricey

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your markup on a cartridge of ink must be shameful... no one should take advantage or price gouge a mere cartridge of ink, almost a necessity in today's world. Shame on you!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Inkcartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP Envy Printer seems to go through this ink VERY quickly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Aaaaah

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I buy ink, I feel like I'm being run over by 500 elephants. Such a scam. Give me more.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The subwoofer transmitter didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid a Geek Squad person to come out. He said our existing transmitter didn't work. We bought a new one and it also didn't work. We now have a hard connection (not happy) but we did get money back for both transmitter units. Nobody seems to know why the transmitters didn't work

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink needs to be replaced to often and is expensive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I checked this ink out before buying the printer. I have never had issue with ink before. Even though I buy the XL ... Even though I use "draft" this ink only lasts about 2-3 weeks. This is ridiculous. I have used hp inks for almost 2 decades without such issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TOTALLY EMPTY

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cartridge was totally empty. I spoke with a customer rep who said he could not refund my money. Will not purchase from Best Buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    had to return

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An HP cartridge I had to return. These aren't to be recyclable but there was something wrong in the manufacturing. Never had an issue before. Best Buy was great in exchanging.

    I would recommend this to a friend