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Customer Ratings & Reviews

Model:
C2P05AN#140
SKU:
12025620
$49.99
Save $12.90
The comparable value is $62.89

Customer reviews

Rating 4.7 out of 5 stars with 5111 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 5,111 reviews
  • Rated 3 out of 5 stars

    iink for printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install black in color just what we needed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too Late to return expired item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product might be 5 stars, but I can't tell because I purchased this online on June 16, 2023 to pickup at the store. I wanted to install it into my printer on July 12, 2023 and noticed that the expiration on the box was July 2023. Unfortunately, the return date has passed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Black ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This black ink works very well with my HP printer. Great contrast and easy to work with installing very pleased

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SHIPPED WRONG PRODUCT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a HP ENVY Photo 7855 printer, and I use a 64XL Black Ink Cartridge. You sent a 62XL Black Cartridge. Please send the correct cartridge today and credit my account.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Epson Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this Epson ink cartridge for many years and am completely satisfied with it's performance.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy ink cartridges, rip off !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a defective ink cartridge and Best Buy will not replace it because item was open. Yes you do have to open it and put it in the printer to find out it is defective. Apparently, they can sell defective products with no responsibility. The family and I are done with Best Buy. They informed me this info was on their refund policy page somewhere. Too bad it was not on the page where you order the item. You have to find out the hard way. Ordered the same thing next day from Amazon and it worked great.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ink not available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item not in stock, had to order and come back a week latter to pick it up. Two trips for something that should be in stock. not happy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I am reviewing my experience with Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently used my Geek Squad membership for a technical issue with my laptop. The result was the Operating System went down after a technical assistant took over my computer remotely. I could not reconnect or get anyone in customer service due to long wait times. I took my computer to a local company for the repair. I will never use Geek Squad or buy from Best Buy again. Horrible customer service; would not respond to emails.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Runs out of ink very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cartridge runs out of ink faster than other cartridges I have used. It may be the new printer, I will be glad when others are making this so it does not cost so much.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't meet my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected this to give more pages but it lasted maybe 20% more than a regular cartridge. I only print regular text, no images, so it was disappointing

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Dianne,

      I'm sorry to hear that you received a cartridge that did not last as long as you expected. Provided that the cartridge is not damaged or defective, the ink usage will determine how long it will last. More ink is also used if the paper is highly absorbent and the environment is dry.

      Here are a few facts about ink usage that might help you save on ink:
      - Using the draft and black only settings on your printer can help.
      - Shutting the printer down between uses can result in some savings. However, always use the power button on the printer itself to turn it off. That will let the printer 'park' so that the cartridges are protected from excess drying.
      - Instant Ink might be worth a try. Many customers like our available plans. They're based on how many pages you print monthly, which can save you money. You can check out the details at: HPinstantink.com

      If you feel that the poor page yield was caused by a defective cartridge, you have the option to:
      - request a replacement or refund from the seller
      - contact us if it is a defective genuine cartridge that is not replaced by the seller (and it is still within the warranty ends date on the cartridge): hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    DEFECTIVE CARTRIDGE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DEFECTIVE. Upon placing this cartridge, my HP printer responded with an error message, that one or more of the ports on the cartridge is missing. Unacceptable for a brand new factory ink cartridge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    anomiouns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent price and service. I give this a star of 5

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I am very pleased with the cartridges.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of the copier cartridges was beneficial both for the amount of ink availble and the quality of the printed page..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ink runs out to fast.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product cost to much for the ink to not last. I don’t print a lot of pages and not getting the pages needed.

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am sorry that this happened to you. Usually how long a cartridge lasts depends on its usage.

      You can avoid some ink usage by turning the printer off when it is not in use. However, the printer should always be turned off using the printer's power button. That will let the printer 'park' so the cartridge is protected from excess drying. That can cause clogs to form in the tiny nozzles that spray the ink onto the paper.

      If you think the cartridge wasn't properly filled and don't want to try taking back to a local Best Buy, you can try contacting them about a return by mail.

      According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."

      Mary
      HP Care
      hp.com/support HP

  • Rated 4 out of 5 stars

    Ink for printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have to watch when these go on sale. Ink is so expensive as it is. Just wish my Best Buy actually kept these in stock. They are always out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ink seems to either dry out, or get used quickly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to avoid using printers because for some reason almost everything in the entire product line is poor quality - printers used to work 20% of the time (recently improved), the ink is expensive and after printing about 10 pages of text, seems to run out (still happens).

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Abusive to the consumer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too little ink for the exorbitant price!! Really not right for the consumer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Empty ink cartridges in sealed/packaged boxes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work was empty and because I ripped up the package, I was unable to return. This is the second time ordering HP printer cartridges through Best Buy and the ink was already empty after opening as if it was refurbished or returned. Will Not be purchasing ink through here again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Greak Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the ink that I have purchased as it enables me to make a number of copies versus the standard ink package.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    too expensive for a minimal cartridge ink capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simply too expensive and no alternatives to buy this cartridge elsewhere I mean another brand than HP

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I'm very sorry that you think the price is too expensive. There are alternatives, but they will not have the quality. Also, if 3rd party ink damages your printer, it might void your warranty.

      You can try using draft mode and setting the printer to use just black ink when possible. That can save. Also, turning the printer off between uses (always using the power button on the printer to turn it off) can help.

      Mary
      HP Care
      hp.com/support HP