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Customer Ratings & Reviews

Model:
C2P05AN#140
SKU:
12025620
$49.99
Save $12.90
The comparable value is $62.89

Customer reviews

Rating 4.7 out of 5 stars with 5111 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 5,111 reviews
  • Rated 1 out of 5 stars

    If I could give zero stars, I would

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as it was the ink required by my printer. It advertised somewhere around 600 pages of printing capability at a cost of about $40. I got home and installed it and began to print again. I printed about 40 pages and it was out of ink ($1 per page is pretty steep). Perhaps this one was defective, but I didn't bother to take it back as I figured they wouldn't believe me anyway. Beyond disappointed.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I'm sorry that the cartridge did not last as long as you thought. The page yield is approximate and based on industry-standard ISO testing.

      Actual number of pages depends on many factors, high-density photos and the like use ink more quickly and lots of black is used on just about every print job.

      If you feel there was something wrong with a cartridge, you can always contact the seller to see about a replacement.

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    OK ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that a no name brand which would be a lot cheaper alternative to this expensive cartridge replacement would be a better choice

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clogged frequently every few prints. Only got about 50 copies. Not worth the money.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      I am sorry to find that the cartridge didn’t last long for you. I can understand if you are not happy about that and about it clogging up.

      It is a good practice to verify if the cartridges you receive are authentic. That is fairly easy to do if you check the things indicated at: hp.com/go/anticounterfeit

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Ink dont last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These inks from hp dont last long i have to buy replacement ones every month and i dont print alot of stuff

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great Long JevityLala Lala Lalaoh my God I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my got it last so long I can't believe it oh my god oh my god oh my god is at 50 characters

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink cartridge dies not produce number of copies that it states it should produce. Not a Best Buy problem but an HP problem

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ink didn’t last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink in high yield is no diff than regular. I think it is really just to push the instant ink subscriptions.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Sheila, sorry for the disappointing experience you've encountered with HP 62XL High Yield Black Original Ink Cartridge. Thanks for sharing your experience, although it has left you less than satisfied, we appreciate your feedback. We value our customers and understand how important it is to offer exceptional service and quality products. Based on your description, I understand that you are unhappy with the number of page yield from the ink cartridge. The ink is used in several ways throughout the inkjet printing process. In general, ink in an ink cartridge is used for printing documents, photographs, and other such materials. Some ink, however, must be used to maintain the health of the print head; some ink is residual, and some ink evaporates. These uses of ink are common, in varying degrees, to printers from all inkjet printer manufacturers. To know more about the ink usage and the page yield click on this link: http://hp.care/2pjTyWZ and I would suggest you do not turn off the printer frequently because every time you power cycle the printer it uses ink for initialization. If you need any further assistance with the ink cartridge you can contact the HP phone support: http://hp.care/2oEj8Fb

      Ataullah.
      HP Support. HP

  • Rated 2 out of 5 stars

    Defective maybe?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be my printer, but this XL cartridge didn't print nearly the amount of pages it should have.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    May be defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a xl black ink cartridge for my hp printer and after about 3 uses my printer is saying low ink!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    quality ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually a good cartridge. This one for some reason was recognized by my printer as not an authentic hp cartridge?

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ink for printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink for our printer. Not much to review on this product. Easy to insert.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is more of a bad customer service review at Best Buy. The HP - 62XL High-Yield Ink Cartridge - Black didn't work and a Best Buy employee would not give me a refund because I had opened the package. Obviously I had to open the box and installed the cartridge to realize it was a bad one. The manager of the store finally agreed replaced the cartridge.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too much money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are expensive and the printer I used just went through this ink quick.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Faded ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first page is always faded when I print for the day, I only experienced this problem with this ink.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    defective item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got it at local store, but the ink does not work after install, returned it and bought another pack.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    T,V. great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T.V has great picture. It w3ould be nicer if they were easier to set up. .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great price for ink.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great price for genuine HP ink for my printer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ink prices suck for what you get.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And it runs out to quickly! I might move over to a different printer.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I am sorry to hear that you were sent a cartridge that ran out quickly. If you weren't printing high-density print jobs, there was probably something wrong with the cartridge.

      High-density prints will use up a cartridge rapidly, especially if the paper is highly absorbent and the environment is dry. Also, a lot of black is used in just about every page printed.

      Using the draft and black only settings on your printer helps with savings on ink. Also, shutting the printer down between uses can help. However, you always have to use the power button on the printer itself to turn it off. That will let the printer 'park' itself so that the cartridges are protected from excess drying.

      If you think the poor performance was due to something wrong with the cartridge, you can contact the seller to see about a refund or exchange.

      Mary
      HP Cares
      hp.com/support HP

  • Rated 4 out of 5 stars

    Good ink cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. easy to install . Like the way you can peel & install

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    i did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I experience this type if problem with the HP back ink cartridge. The printer did not recognize the black ink cartridge. Now it works with only the color cartridge and is in "single cartridge" mode.

    No, I would not recommend this to a friend